Audi Knoxville - Service Center

Excellent service and sales! Have made it a point to only deal with Harper over the last 6 years...buying 3 new cars and having them serviced exclusively at Harper!! only deal with Harper over the last 6 years...buying 3 new cars and having them serviced exclusively at Harper!! More

On my 3rd Audi, two purchased from Harper and one from another dealership. The primary reason for buying is Harper service. Exceptional in every way. How many service garages have brass chandeliers han another dealership. The primary reason for buying is Harper service. Exceptional in every way. How many service garages have brass chandeliers hanging in the service bays?! Thanks Chris, Dickie, and all service managers who gladly assist when you arrive.. You set the standard for customer service.. More

I had an appointment for service and had to go to Nashville for work while the service was being conducted. There was no issue with me taking the loaner that far. In addition, I was delayed by work a Nashville for work while the service was being conducted. There was no issue with me taking the loaner that far. In addition, I was delayed by work and could not get back until late. There was no hesitation from Derek when I called and said I would be late. He immediately offered me the option of keeping the loaner overnight or asking if I needed my car that night. I returned the next day and my car was ready to go and had no issues at all. I also was greated by name from more than one person at the dealership. More

Harper's has everything you want in a dealership and exceeds your expectations. I have dealt with several Porsche dealerships, and Harper's is where I have felt the most comfortable and I have received exceeds your expectations. I have dealt with several Porsche dealerships, and Harper's is where I have felt the most comfortable and I have received the best service. The entire team is outstanding! Service Manager Mark Nagle, provides efficient and friendly service, and will go to great lengths to ensure you are a satisfied customer. Jerry Crain, and the entire parts department, are invaluable and will quickly get you what you need. The sales department including, Oscar, Joey, Scott, and Mike, are knowledgeable and do not pressure you like some dealers do. They have the highest caliber of Porsche Technicians, like David, and will keep your Porsche in peak performance. Harper's has generously sponsored adrenaline surging track events and tech sessions that were informative and fun. In fact, I attended 1 of these hands-on sessions with our PCA Club and changed my 997's oil. This gave me a new appreciation for the quality workmanship Harper's provides. Loaner vehicles are always available, but I suggest if you have the time, stay and enjoy the world-class experience of Harper Porsche. Just like Porsche-there is no substitute for Harper's. More

My wife and I have bought 9 cars from the Harper's dealerships over the past 10 years. Treatment by both the sales and service departments has always been excellent, especially the service department dealerships over the past 10 years. Treatment by both the sales and service departments has always been excellent, especially the service department when emergency repairs were needed. Service has always been prompt and loaner cars have been made available even on short notice. We definitely plan on buying our next vehicles from Harper's. More

I bring my vehicle hear for service and have never been happier. Mark and the team have helped me with all of my service needs and are extremly attentive what my vehicles specific needs are. I won't take m happier. Mark and the team have helped me with all of my service needs and are extremly attentive what my vehicles specific needs are. I won't take my car anywhere else. More

Ever since I purchased my Porsche Cayenne, it has always been maintained by the folks at Harper Porsche in Knoxville, Tennessee. Service Manager Mark Nagle has proven over the last couple of years to be th been maintained by the folks at Harper Porsche in Knoxville, Tennessee. Service Manager Mark Nagle has proven over the last couple of years to be the best and most professional service manager we have ever worked with. His staff goes the extra mile to make sure our car is fixed in a timely manner, for a fair price, and they make the overall service experience a total pleasure. The car is always returned to us clean, vacuumed, and in pristine order. The service Manager is always pleasant, courteous, thoughtful, and helpful. I just can't say enough good about them. Even though my permanent home is in Florida, I would make every effort to buy my next Porsche from Harper's, simply because I trust their service department completely. More

Harper Porsche of Knoxville is an outstanding dealership. The service department has repeatedly gone above and beyond in almost every service encounter I have had with them. Mark Nagle, the Porsche Service A The service department has repeatedly gone above and beyond in almost every service encounter I have had with them. Mark Nagle, the Porsche Service Advisor is someone I trust to the upmost. I own multiple Porsche's, and a total of 9 over the years. Harper Porsche has come thru for me, time and time again. There support of the local PCA club has been very strong as well. I highly recommend these wonderful people and their work. More

I was referred to Mark by my Mother in Law since we recently purchased a used Audi A4. I took it in for a basic oil change and Mark could not have been more accommodating! He made sure I had a loaner c recently purchased a used Audi A4. I took it in for a basic oil change and Mark could not have been more accommodating! He made sure I had a loaner car and even found and took care of a minor problem that popped up! He was very personable and made me feel at ease! I will definitely be going back and requesting Mark for all of my Audi service needs! More

I had a vehicle sent to Harper Porsche for a pre-purchase inspection as I live out of state. I was impressed with the level of service. They performed a thorough and thoughtful review of the vehicle and prov inspection as I live out of state. I was impressed with the level of service. They performed a thorough and thoughtful review of the vehicle and provided an honest impression of its worth. They represent the highest level of professionalism. Although I won't find my classic on their lot, I will drive it the 500+ miles for them to service it. More