Audi Knoxville - Service Center

We brought our 2021 Q5 in for regular service and some sensor issues. Russell provided us with a loaner when it was clear that parts were going to need to be ordered. This was our car's first service sin sensor issues. Russell provided us with a loaner when it was clear that parts were going to need to be ordered. This was our car's first service since moving to the Knoxville area and we had not planned our service to have a loaner. Since we live way out in Vonore, this was a lifesaver! More

Though my Audi is waiting for another piece, I’m ok with that because I think they are doing their best. Landon (my service Department guy) is another reason I’m being patient. He is informative, helpful an that because I think they are doing their best. Landon (my service Department guy) is another reason I’m being patient. He is informative, helpful and has a great personality. More

I would like a copy of the work order where I was told I had a coolant leak and needed water pump replacement and the amount of the cost. I was shown this but it is not on my checkout order. I would like a had a coolant leak and needed water pump replacement and the amount of the cost. I was shown this but it is not on my checkout order. I would like a copy mailed to me or scanned to me on this cell number. More

Exceptional experience at this Audi Dealership. Cannot adequately stress how well they took care of us! From the 1st call to vehicle pick-up, everyone was incredibly helpful. Five Stars! Cannot adequately stress how well they took care of us! From the 1st call to vehicle pick-up, everyone was incredibly helpful. Five Stars! More

Outstanding service experience! Steve did great job explaining what was needed and what was done. Will definitely be a Harper customer for ever Steve did great job explaining what was needed and what was done. Will definitely be a Harper customer for ever More

I appreciate the professionalism and friendliness of the staff Everything was handled and questions were answered staff Everything was handled and questions were answered More

Excellent customer service from the sales team and the service department! Absolutely one of the best I have experienced. service department! Absolutely one of the best I have experienced. More

My Saturday visit went exceptionally well. I believe Steve was the employee that took very good care of me and my service. I have to use a Walker and he was so helpful. Thank you, Nancy Hugh I believe Steve was the employee that took very good care of me and my service. I have to use a Walker and he was so helpful. Thank you, Nancy Hugh More

Chris Palumbo and his crew are wonderful and always ready to help you and they do a wonderful job courteous and on time to help you and they do a wonderful job courteous and on time More

Clean operation. Folks are friendly with good attitudes. They seem to care about their customers. Folks are friendly with good attitudes. They seem to care about their customers. More