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Audi Knoxville - Service Center

Knoxville, TN

4.8
180 Reviews

180 Reviews of Audi Knoxville - Service Center

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June 20, 2023

Todays experience was excellent. Hopefully all repairs are complete. Thank you for your kindness and excellent customer service, especially thank you to Steve for making sure all r More

by vining2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve, Ray Goepfrich
Jun 21, 2023 -

Audi Knoxville responded

We're so glad to hear that you had a fantastic experience! Thank you for your kind words and for choosing Audi Knoxville for your repairs. We'll make sure to pass along your thanks to Steve. Have a great day!

June 17, 2023

This dealership was awesome. Took care of me especially Chris. He went above and beyond to make sure I was taken care of.. When I needed anything Chris was there to help out. I w More

by georgie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo Service Department Five Star, Ray Goepfrich
Jun 19, 2023 -

Audi Knoxville responded

Georgie, we're so glad to hear that you had an awesome experience at Audi Knoxville! Chris is an asset to the team and always goes above and beyond for our customers. Thank you for recommending Harper Audi. We appreciate your support!

May 05, 2023

Excellent service in getting my car fixed. Thank you advisor Chris Palumbo and technician Thomas for working together. Thank you Harper Audi for 2 outstanding employees. More

by glcorea15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
May 05, 2023 -

Audi Knoxville responded

We greatly appreciate you taking the time to leave us a 5-star rating! We're thrilled to hear that Chris and Thomas were both able to assist in getting your car fixed. Thank you for your kind words about Harper Audi's exceptional employees.

April 18, 2023

Outstanding dealership! Great people and service. Had issue with AUDI Q7 diesel TPMS and ABS light came up and because of that had driving issue. After having multi-point In More

by Alex-Q7_Diesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Stullenburger, Ray Goepfrich
Apr 19, 2023 -

Audi Knoxville responded

Alex, we're thrilled to hear that you had a great experience with our dealership! We're glad that our team was able to diagnose and fix the issue with your AUDI Q7 diesel quickly and efficiently. We appreciate your kind words about our staff, and we'll be sure to pass along your thanks to Chris Stullenburger and our mechanics. Thank you for choosing Audi Knoxville!

April 14, 2023

Great team! They always take great care of my car and me! We’re able to squeeze me in for emergency service today! More

by erauae97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John is who helped me in service., Ray Goepfrich
Apr 19, 2023 -

Audi Knoxville responded

It is great to hear that our team provided quick emergency service! Thanks for sharing this positive feedback with us.

February 20, 2023

Great service, awesome service advisor, Got help through parts and service. Easy to get ahold of. More

by MJT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher palumbo, Sean and bill in parts , Ray Goepfrich
Feb 20, 2023 -

Audi Knoxville responded

Thank you for the five-star review for the Audi Knoxville team! We look forward to seeing you next time.

December 31, 2022

Chris, thanks for the outstanding service at Audi and greatly appreciate all the support you provided during my visit. Many thanks and best wishes in the new year! More

by Clarkdav007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Jan 03, 2023 -

Audi Knoxville responded

We're happy to hear our team was able to demonstrate our commitment to great customer care. Chris will be happy to hear you had a great visit. Take care! - Audi Knoxville

December 08, 2022

Excellent, Expeditious and very Courteous Service with our Q5. We are highly appreciative with our emergency service, as we are from out of town, traveling from New Jersey to Alabama More

by elozak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris S.
Dec 08, 2022 -

Audi Knoxville responded

Thank you for this great review of Audi Knoxville! We are glad to know that we could be helpful.

November 28, 2022

My experience with Audi Knoxville is always pleasant. Chris was a blast to deal with even with the holiday week and everyone being busy, he was able to keep me up to speed with the repairs as well as giv More

by Chris755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Palumbo
Nov 28, 2022 -

Audi Knoxville responded

Chris, thank you for the great review! We are so glad to hear that you had a successful service experience working with Chris and the Audi Knoxville team. Drive safely, and we hope to see you back again down the road!

November 14, 2022

Chris from service department was very helpful and answered all my questions. He kept me updated on repairs needed. I also appreciated a beautiful loaner car. Thank you Harper Audi. More

by Elizabeth B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Goepfrich
Nov 15, 2022 -

Audi Knoxville responded

Elizabeth, thank you for stopping by to review Chris and Audi Knoxville! We hope to see you again next time!

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