Audi Knoxville - Service Center

Chris Palumbo and Shaun Jameson are excellent during my Q7 service 3/18/21. Your staff and faculty was a very welcome experience for my first appointment. A special thank you to Chris and Shaun. ELaine Ho Q7 service 3/18/21. Your staff and faculty was a very welcome experience for my first appointment. A special thank you to Chris and Shaun. ELaine Hodge More

This is for Harper Audi. The service here has and is always top notch. I do not take my car anywhere else. They are efficient and accommodating even when I get my days mixed up. I always have them check always top notch. I do not take my car anywhere else. They are efficient and accommodating even when I get my days mixed up. I always have them check my car before road trip because I trust their opinion. I strongly recommend them and their team. More

This dealership has always done a great job. Ray is my service manager and he is the best! I will continue doing business with Harper Audi. service manager and he is the best! I will continue doing business with Harper Audi. More

Excellent service. It took a little time but the service was excellent. The service representative was friendly and courteous. He did a fantastic job explaining to me each step of the work. was excellent. The service representative was friendly and courteous. He did a fantastic job explaining to me each step of the work. More

Very good service dept. Will was very helpful and knowledgeable about my car. We have only had our car approx.four months and if the car and dealer ship continue as they have since purchase , we wil knowledgeable about my car. We have only had our car approx.four months and if the car and dealer ship continue as they have since purchase , we will be back to purchase again and hope Justin will help us again More

Continued problems I have taken my vehicle to Harper for 2 years and continue to have issues. They are great with mechanical problems, but always leave the interior of m I have taken my vehicle to Harper for 2 years and continue to have issues. They are great with mechanical problems, but always leave the interior of my vehicle dirty. They continue to use sharp objects rather than plastic tools to repair interior parts and have often caused more damage than repairs. More

Continued exceptional service Purchased my 2015 S3 back in 2014 and continue to be delighted with service department and dealer as a whole. Have continued to go back for service, m Purchased my 2015 S3 back in 2014 and continue to be delighted with service department and dealer as a whole. Have continued to go back for service, maintenance. Will most certainly purchase again from Harper! Most recently they repaired a major valve spring/cylinder head malfunction that would have been very expensive to repair out of warranty, but they good-willed it even though my vehicle was just out of warranty. Unheard of!! No need to car shop/service anywhere else. Thanks Harper! More

Great Service! Jordan Ramsey is a true professional! Service was outstanding for my Audi A4. They were able to service my car quickly and provide me with a service Jordan Ramsey is a true professional! Service was outstanding for my Audi A4. They were able to service my car quickly and provide me with a service vehicle while the work was being done. More

Broken hatch latch Hatch wouldn't close completely the day before we were to drive to family Christmas. Noise was irritating at best. Ray got problem diagnosed with jus Hatch wouldn't close completely the day before we were to drive to family Christmas. Noise was irritating at best. Ray got problem diagnosed with just a dropin on my part, ordered the needed part, and got it installed first thing the next morning. Couldn't have asked fir anything more! More

Service Excellent customer service. Derek Tingle ensured my understanding of services being performed. He worked with me regarding a change to pick up time. Excellent customer service. Derek Tingle ensured my understanding of services being performed. He worked with me regarding a change to pick up time. I had no wait time when I dropped off the car. Derek was waiting for me and had a loaner vehicle ready. More