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Audi Las Vegas - Service Center

Las Vegas, NV

4.8
316 Reviews

316 Reviews of Audi Las Vegas - Service Center

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June 16, 2023

Audi service department has always been great to us. Eric was quick and attentive and I was in and out in under 5 minutes. Even got a loaner while my car was in the shop. Thank you for excellent serv More

by Colleen Custer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 23, 2023 -

Audi Las Vegas responded

Hi Colleen, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

The staff is awesome, very friendly and helpful , i went in without an appointment and I was taken care of without a problem! Also service attendant Rodolfo is great customer service! More

by Jamesrgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo
Jun 22, 2023 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 13, 2023

Top quality service, Wido was very professional and knowledgeable. He kept me informed about the recommended services needed. More

by Mrsmac91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido
Jun 22, 2023 -

Audi Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

They do not follow through and actually perform the car wash after the yearly service like they say they do. The last 2 yearly service they did not deliver on this service when they said they did. Very dis More

by artisticmomma57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido
Jun 15, 2023 -

Audi Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0276. We hope to hear from you.

June 09, 2023

Trunk door wouldn't latch on the trip to Nevada. I had Audi Las Vegas check out the issue. Not only they partially fixed it (kept the door locked, but would not open), they replaced wrong parts! Th More

by yoo_n_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wido Van Muyden
Jun 14, 2023 -

Audi Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0276. We hope to hear from you.

June 06, 2023

The dealership/service department is there when you need them they get you in and out they listen one time they went above and beyond. That’s why I switched from Audi Henderson to. More

by Mbowden9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arine, my service advisor
Jun 09, 2023 -

Audi Las Vegas responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

June 05, 2023

Erik assisted me even though my appointment was at a later time and was able to clear out my inspection due warning along with check any issues with my Audi in a very timely manner will come here in fut More

by RTaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Jun 07, 2023 -

Audi Las Vegas responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 05, 2023

Erik has taken care of our Audis (8) from this dealership for over 15 years. He is fantastic to work with every step of the way — scheduling, keeping us informed, getting our Audi back quickly and as promis More

by Bruce Mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Jun 09, 2023 -

Audi Las Vegas responded

Bruce, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Audi Las Vegas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 01, 2023

Ali did a great job. He helped me with my tire issue with professionalism. Thank you. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Ali
Jun 05, 2023 -

Audi Las Vegas responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

June 01, 2023

Erik was Great, he was so helpful in getting my carplay back on track, and he noticed my caps were missing and replaced them for me. He is awesome! Thank yu for a clean and inviting facility as well. More

by Gary Ford, Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik H.
Jun 05, 2023 -

Audi Las Vegas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Las Vegas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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