Back

Audi Livermore

Livermore, CA

4.8
650 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
Contact Dealership

3400 Las Positas Rd

Livermore, CA

94551

Directions

By Type

Showing 650 reviews

September 27, 2023

Excellent. They Gave me an Uber home for my service from the dealer and back. More

by CPFRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Great service and they really care my outcome! Been a loyal customer for years! Nancy rocks! More

by jlosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

Nancy is thorough, efficient, and friendly. She makes bringing in the car for service a pleasure. The service work is both timely and excellent. More

by MBLAKELY5198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Simply did everything right! From the sales team, to the general manager, to the financial department. I could not have been more happy with the service we received, clearly “bes More

by nonfer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Paez, Sayed Akbari
September 18, 2023

The entire experience was wonderful! Nick was super helpful in making sure all my questions were answered, and my Audi was all set and ready for the road, MUCH appreciated! Crystal was More

by mcapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Crystal Gomez, Adrees Sharza
September 16, 2023

Helpful with all service requirements, Nacy is head and shoulders the best service person I've ever worked with at any dealership. More

by DAVID.BASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

I was very pleased with the quick turn around of my service request. Thank you so much. More

by rubay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
September 11, 2023

I have used Audi Livermore to service my Audi TT since 2001 and have great trust in Johnny Cheng and all the support staff in the service department. If it was not for the relationships I have built over More

by MLALWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
September 11, 2023

I’d like to thank Nick for his patience and professionalism, Nick was super helpful with helping me set up my Audi I purchased at another dealership that wasn’t so helpful. If you’re in the mar More

by Allensanchez185
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
September 09, 2023

Test drove my 1/40 B5 S4 for an airbag recall for 20 miles and ruined the master cylinder and slave, i will never bring my car back to audi Livermore if i could give 0 stars i 100% would. Can only ima More

by Adeebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Cheng
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Sep 15, 2023 -

Audi Livermore responded

Hello Adeebr, I appreciate you sharing your concerns with your Audi service. In the interest of learning more about your review, we have attempted to locate the details of your visit but we are unable to match your profile details to our customer records. I would appreciate the opportunity to gather more information from you, so that we can investigate properly. If you are willing, please contact me directly at 925-245-4971 or jcheng@audilivermore.com. Thank you, Johnny Cheng, Service Manager

...
30
...