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Josh Choy
Josh Choy at Audi Livermore
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Josh Choy

Service Advisor

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Josh Choy

April 27, 2024

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Employee Rating

Service schedule was easily completed. I was greeted upon arrival to check in. Service was completed as scheduled and on time. Always a plus. More

by Y.MARJORIE
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Recommend Dealer
Yes
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March 31, 2024

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Was great working with Nick. He understood what I was looking for in a car and delivered with good price and great service. More

by jkmazzola
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Abdul Rahman Sallakh , Crystal Gomez, Christopher Paez

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March 01, 2024

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I have a great experience so far with this dealership. Specifically Nick provides great support whenever I had any questions and concerns More

by tiwary.pankaj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Yoritate, Nancy Frasula, Faith Clark

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February 25, 2024

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Cannot fix the embarrassing noise. My vehicle makes when it backs up in reverse. Sounds like I own some junkie car More

by 6salinas
Recommend Dealer
No
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Feb 27, 2024

Audi Livermore responded

Hello, I appreciate you sharing your feedback from your recent service. In the interest of learning more about your service and determine what happened, we have gone through our records to find your details. However, we are unable to make a match based on the limited information on your Dealer Rater profile. If you are willing, I would value the opportunity to speak with you and gather more details of your visit, so we can investigate this further. Please contact me at your earliest convenience - I can be reached directly at 925-245-4971. Thank you, Johnny Cheng, Service Manager

January 26, 2024

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Sold me a used car with squeaky brakes and will not repair it. Careful buying a used car from here. Get it checked by an external shop before buying. More

by elmer4
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Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 31, 2024

Audi Livermore responded

Thank you elmer4 for your feedback. I am sorry to hear that you are having issues with your vehicle. In an attempt to better understand the situation, we have attempted to match your DealerRater profile to a recent vehicle purchase, but we are so far not able to make a connection. If you would be willing to speak with me, I would like to gather more information so that we can resolve any potential issues for you. Please contact me at your earliest convenience, I can be reached directly at 925-245-4969. Thank you, Adrees Sharza, General Sales Manager

December 22, 2023

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Provided prompt and accurate estimate. Work was done on time and afterwards, the service advisor went through everything. More

by aj1213
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Ismael Dastagirzada, Nancy Frasula, Faith Clark

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December 17, 2023

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Great work. Faster than expected and the guys were very nice. Will go to this service center again. More

by damian.eldred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng

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December 15, 2023

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Faith is amazing, the second time I’m working with her this year. She goes above and beyond. She is my favorite advisor of all times. More

by i0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jen Bi, Johnny Cheng, Ismael Dastagirzada, Nancy Frasula, Faith Clark

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December 10, 2023

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Josh Choy and Johnny Chen provided excellent customer service. Quality and efficient. Their team is one of the reasons as to why I have brought my car to Audi Livermore for service over the years. More

by als0305
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Faith Clark

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December 04, 2023

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Excellent customer service! I would definitely take my car here again. The process was simple and quick! More

by deebaasefi
Purchase Time
Recommend Dealer
Yes
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