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Audi Livermore

Livermore, CA

4.8
651 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 651 reviews

May 10, 2023

Great Quick. Great Uber arrangement. Video inspection was helpful. Efficient communication about the progress and status More

by SAMANTHAKIM7@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Josh Choy
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 09, 2023

Good. Service was excellent by representative. Courtesy car was very good. However car was returned unwashed and dirty. I expect more from an Audi Dealer More

by KMERRITT@COOLEY.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
May 15, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent visit. I am glad to hear that Nancy provided excellent service, and I also understand your concern with the cleanliness of your car. If you are willing, I would value the opportunity to speak with you regarding your visit, so I can make sure we deliver a 5-star experience. Please call me at your earliest convenience, I can be reached directly at 925-245-4971. Thank you, Johnny Cheng, Service Manager

May 09, 2023

Jose was very, helpful, knowledgeable and patient. He listened to my requests and concerns and answered all of my questions all the while being very kind. More

by bammy_patterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Paez, Jose Solorio, Sayed Akbari
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your vehicle purchase. We hope you are enjoying your Audi, and we are here if you need anything else!

May 09, 2023

I had a great experience with Audi of Livermore. Yohan, the GM, went above and beyond to address my concerns from my last transaction. He assigned Jennifer as my salesperson. Jennifer was extremely More

by Ragsail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Bi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan Haddad, Nick Yoritate, Crystal Gomez, Adrees Sharza
Jun 19, 2023 -

Audi Livermore responded

Thank you for your feedback, and for working with Yohan and Jennifer to ensure a positive outcome for the car buying process. We hope you enjoy your car and we look forward to helping you again in the future!

May 08, 2023

They’re always friendly and helpful. I never have wait a long time. Thank you More

by TRUEMOCHA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 07, 2023

Nancy is amazing! She keeps you well informed. She is very responsible, friendly and accountable. More

by AV8R2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 05, 2023

Excellent service! I felt well informed. I truly appreciate the service tech video. Ismael was a rock star. More

by doubledelightx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 05, 2023

Nick is every ready to offer help and is very prompt in returning calls. I love the service provided at Audi Livermore. More

by chaithrapramod
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 04, 2023

5 Great my car was taken in after an accident to calibrated. They are good but I don't like these texts interrupting my work. More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
May 04, 2023

Great experience every time, this is my 6th vehicle from this location because of the staff! And a special thank you to Mr. Johhny Cheng in the service department for his caring customer service and profess More

by ORBIT4SKATES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Solorio, Crystal Gomez, Adrees Sharza
Dec 29, 2023 -

Audi Livermore responded

Thank you so much for your feedback and for being such a loyal customer! You are truly appreciated, and we look forward to your next visit!

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