Audi Livermore

Good service and nice friendly employees. Enjoy the drinks from the vendor while waiting. Audi you, Rocks! Enjoy the drinks from the vendor while waiting. Audi you, Rocks! More

The team at Audi Livermore are always courteous, helpful, and deliver on expectations. I have full confidence in them and deliver on expectations. I have full confidence in them More

Each of the professionals treated me with respect and were competent in all degrees. The process was clear, transparent, and efficient. were competent in all degrees. The process was clear, transparent, and efficient. More

Worst dealer experience I have ever had. I was out of state, I did not expect them to understand my states laws/rules but they never explained the California process. They wouldn't take my o I was out of state, I did not expect them to understand my states laws/rules but they never explained the California process. They wouldn't take my out of state bank for financing. They switched financing companies two days before my first bill was due. While all of this was going somebody was constantly texting me about doing a survey of my experience. More

So far it's been a pleasure working with the Audi Livermore staff, both Sales and Service. Livermore staff, both Sales and Service. More

It was a pleasure to work with Nick. He is very knowleadgable about the vehicle and the process. He made sure the paperwork was all complete and was able to answer any questions I had ab He is very knowleadgable about the vehicle and the process. He made sure the paperwork was all complete and was able to answer any questions I had about the car. I would recommend him to anyone who is looking to buy or lease an Audi. More

I enjoyed dealing with Nick. He showed that he was an expert at his job and made me feel he cared about my best interest as well as that of the dealership. Jose also was a pleasu He showed that he was an expert at his job and made me feel he cared about my best interest as well as that of the dealership. Jose also was a pleasure to work with. Thanks for the good advice! More

It was a very poor experience, I called and verified that a specific car was on the lot and available. I was informed it was so I proceeded to drive 2.5 hours to purchase the vehicle. Once I arrived and star a specific car was on the lot and available. I was informed it was so I proceeded to drive 2.5 hours to purchase the vehicle. Once I arrived and started the purchase paperwork, I was finally showed the vehicle and allowed to go on a test drive. After returning more paperwork was completed and then the manager came and told me I could not purchase the vehicle I wanted and that they could get one that was similar delivered the next day. I reluctantly agreed as I was already there for 2.5 hours and had driven 2.5 hours and was over the situation. I was told the car would have a ceramic coat and the interior coated and would be brought to me. The car was delivered to my work and the salesperson went over very basic features then told me about other features the car has but he did not now how to work them like lighting and Wi-Fi etc and that I would have to call someone else at the dealer. The car did not get the ceramic or interior coating and I found the car did not have the ambient lighting among other features that the salesperson said it had. I feel that the entire experience was a bait and switch and the manger and salespersons are not honest. I will never return, I should have gone to another dealer. More

Courteous. Prompt service. Let's you know status of car as well as any additional service needs. Prompt service. Let's you know status of car as well as any additional service needs. More

Great service Friendly and helpful staff. They answered all my questions and offered the best deal. They answered all my questions and offered the best deal. More