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Audi Livermore

Livermore, CA

4.8
504 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 504 reviews

September 06, 2022

No rental cars, wouldn’t cover Uber costs. Grossly overpriced. Wont answer phone. Nice staff More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Audi Livermore responded

Hi Heather, thank you for choosing Audi Livermore as your Audi Service Center. I sincerely apologize for any inconveniences that we may have caused and certainly would like to improve your next visit. I tried to call, but unfortunately was unable to leave a voice message, so I texted you instead. Please call or text when you are available as I would like to speak to you in person. Thank you again for your business. --Johnny Cheng, Audi Livermore

September 06, 2022

Good people that I trust - clean dealership, fast service. I would recommend Audi of Livermore! More

by HANSEN-TIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with us. We appreciate the trust you place in our team, and we look forward to seeing you again next time!

September 06, 2022

Nancy was supper helpful with my service appointment and arranging pickup and drop for me ..she explained me all service requirement options for me and timeline for best usage ..thanks to Nancy for all the More

by alekh.ojha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We are happy to hear your vehicle was handled efficiently and professionally, and we look forward to seeing you again next time!

September 06, 2022

The service department is excellent; very friendly, courteous, and spot-on with its service recommendations. More

by TSIEWERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service team. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Nancy at Livermore Audi is very helpful and always updates me when my vehicle is in for service. Awesome customer service. More

by Rodney4484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to service your Audi, and we look forward to seeing you again next time!

September 06, 2022

I went to get the 2 key and it was about 1:30 hs and it worked as expected. More

by rrinaudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

Nancy and Johnny are great at their jobs. I wish booking and appt. with a loaner available was easier. More

by bbdgfilice3
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit with Nancy and Johnny! We look forward to serving you again in the future.

September 06, 2022

Great service every visit. Always willing to accommodate my needs. Audi dealer employee have been pleasant and professional. More

by jerry.rivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & for being a loyal customer. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

I love to go in bring my cars to this locations. They already so Amazing More

by volcano_rcausevski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

The service department has always been courteous and professional. In particular, Nancy Frasula has been terrific. More

by Rick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

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