Audi Livermore

Nancy is the best - She takes care of me from the min I walk in to the min I leave. walk in to the min I leave. More

Exceptional service. Been a customer for over 20 years. Quick in and out. No complaints. Been a customer for over 20 years. Quick in and out. No complaints. More

I feel as if I have a personal relationship with my service provider. She cares about my financial situation along with my vehicle. I will return. service provider. She cares about my financial situation along with my vehicle. I will return. More

This is a nice well maintained and well staffed dealtership. The atmosphere is great here. dealtership. The atmosphere is great here. More

I never feel welcomed in this establishment. I cringe when it’s time for my oil change or any other maintenance I may need done at this dealership because of how rudely I am treated. I will neve I cringe when it’s time for my oil change or any other maintenance I may need done at this dealership because of how rudely I am treated. I will never buy an Audi again because of this. Most recently I arrived in a panic because my dashboard was giving me a code that I’ve never seen and it wasn’t listed in my car manual. I wanted to make sure it was safe to drive the car. The clerk was rude and wouldn’t give me an answer to my question but made it known I need an appointment and pay for the answer. Apparently my car warranty has run out so I will need to pay even though it may be a manufactured issue- I was in this dealership just last month and had my oil change done and 1) nobody said a word about my warranty being run out and 2)I specifically said that something is wrong with the system that could be the CarPlay system or something else. They said they’d do a restart on the system and all seemed fine. But, it’s not fine, but now they want me to pay extra to look at it?! I feel completely put off from this establishment! I would NOT recommend this place for anyone to take their car to or buy from. Buying an Audi makes you use Audi dealerships to get the work done and that is not ok. I want options because the people at this place are not good to work with. Do better Audi! More

Livermore Audi is always been a great dealership to work with! Always a professional experience with! Always a professional experience More

Welcoming, efficient, informative, transparent and the Uber service and the return of a clean vehicle is a bonus Uber service and the return of a clean vehicle is a bonus More

I have to thank all staff involved made my trade in and purchase a breeze. Very fair and accommodating in all capacities. I would not hesitate to recommend this dealership purchase a breeze. Very fair and accommodating in all capacities. I would not hesitate to recommend this dealership More

Nancy Frasula is amazing and an absolute "Gem" for Audi Livermore. Nancy is extremely knowledgeable and meticulous about her job. Whenever I need service for either of my Audi cars, I always call Nancy Livermore. Nancy is extremely knowledgeable and meticulous about her job. Whenever I need service for either of my Audi cars, I always call Nancy directly, and I'm assured everything will be taken care of correctly. More

Very good customer service The service guy went above and beyond Really nice customer service fast and efficient beyond Really nice customer service fast and efficient More