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Audi Livermore - Service Center

Livermore, CA

4.8
461 Reviews

461 Reviews of Audi Livermore - Service Center

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September 27, 2025

Mr. Johnny Cheng and every member of Audi Livermore teams are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives ar More

by SHAHLA.SAFAIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Just all of the members.
September 14, 2025

Stuff was very friendly and helpful. Service was time quickly. Communication was good. Planning to stay with this company More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

This dealership is truly wonderful. They offer convenient appointment times with caring and friendly service staff! More

by EVHLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

I have had the pleasure of working with Nancy for years. She is the very best and goes above & beyond. ♥️ More

by NLAFFARACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2025

Faith was professional, keep me updated and checked my warranty for coverage. The tire service and oil change was thorough. Great experience overall. Recommend this dealership for your Audi maintenance. More

by JAMESDEAN47
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
September 07, 2025

Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen, James, and Myriam
September 01, 2025

I have received nothing but good positive service since switching from Concord Audi to Livermore. The Staff and service has been above my expectations More

by Lenoraclark22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rath
August 30, 2025

Ismael is always on top of his job! We value his recommendation and appreciate his assistance. More

by JAYHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Nancy was great and quickly followed up on my question. Dealership and service waiting area was clean and comfortable. More

by LINDABARNCORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

The reason I stay there is Nancy. There are closer dealers but she has never failed to provide the best service with a smile and wanting to help us. More

by GUNN.NEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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