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Audi Livermore - Service Center

Livermore, CA

4.8
427 Reviews

427 Reviews of Audi Livermore - Service Center

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April 28, 2025

Always first class service from Audi Livermore. Car is picked up and dropped off at our door. Service is performed thoroughly with both video and written updates after initial inspection and once w More

by NWBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

always great Audi always takes care of our two Audi vehicles. We get first class service every time. More

by NWBC
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
April 28, 2025

Excellence (as usual). I've been a customer for 5 years (and have owned 5 Audi vehicles). I love the cars but love Audi Livermore's service quality. It's also nice to see t More

by TIBBSROBERT
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
April 27, 2025

Nancy is exceedingly helpful and very knowledgable! She goes beyond her job description to insure the customer’s needs are met. . More

by ILOVESLUCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

I feel like a person when I bring my car in and am well taken care of while my car is being worked on. More

by Linda93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Very helpful communicated. Well, suggested other options. Kept me informed in person and by phone More

by Cwiemers
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
April 12, 2025

Faith was transparent, knowledgable, personable and helpful. And she followed up when she said she would with the right information — this seems like a basic expectation to have but most don’t do so. I More

by PETER_FARAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

They have been serving my car since 2016. I’m happy with the service they have provided. More

by BOB_ANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Great service and attention. Nancy follows through all the time and service is always good. More

by SCHOFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Very attentive and resolve all the problems and not very pushy to resolve non-problems! Love going there for my servicing. Also update frequently More

by Panneer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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