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Audi Livermore - Service Center

Livermore, CA

4.8
427 Reviews

427 Reviews of Audi Livermore - Service Center

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June 08, 2024

Great service from start to finish. I have leased two Audi’s from Livermore Audi and the customer service has always been top notch ! More

by Fovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Nazir Bidar
June 07, 2024

Audi of Livermore provides excellent customer service. They are always very professional, courteous, skilled and prompt with their work. More

by WCSPORTSMARKETING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Nicholas was very helpful and explained things with patience and followed up if.ly problem was solved More

by rporandla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
May 29, 2024

We are very happy with purchase. Alex was a great Sales representative and Audi Livermore is a great place to shop. More

by Anderew Noll
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2024

Nancy is awesome. She keeps us informed on the status of our car and she is very personable, actually, the whole service teams are great! She’s a please to work with More

by DAVINA0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Nick was absolutely great, knowledge and very responsive to our needs. The service department was mediocre, with exception of Johnny Chen who was very helpful in coordinating resolution to Audi software pe More

by salcobar1028
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
May 20, 2024

She’s wonderful at customer service; always provides updates and knows about the car she’s involved with More

by JAYK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

This is how service should be. Nancy was fantastic. She as a great communicator and was very thorough. I will be coming back again for my service needs. More

by benarmfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
May 11, 2024

I was very happy with Tilly and Fernando My trade in value and purchase price were fair More

by SHERRIBABY2U
Recommend Dealer
Yes
Employees Worked With
Tilly, Fernando Valdez
May 10, 2024

Nancy greeted me with a smile and fit me in ahead of my scheduled time. Thanks More

by SBW_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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