Audi Livermore - Service Center

Very helpful and courteous. Understood our issue, explained the situation and fixed it without charge. Understood our issue, explained the situation and fixed it without charge. More

Greeted upon arrival, discussed service needs and welcomed to the dealership. Friendly staff, clean facility. Kept me informed about my vehicle from start to finish. The work was done quickly and welcomed to the dealership. Friendly staff, clean facility. Kept me informed about my vehicle from start to finish. The work was done quickly and professionally. I am happy with the whole process and recommend Audi of Livermore for your service needs. More

Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowle experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowledgeable, and extremely professional. Nancy explained the service clearly, kept me updated every step of the way, and ensured everything was handled efficiently. My vehicle was returned on time and in perfect condition. Nancy made me feel valued and well taken care of—and I trust her with my car going forward. Highly recommend her and the Audi service team! More

Nancy went above and beyond to resolve my issue and even managed to find me a loaner car for the evening. managed to find me a loaner car for the evening. More

Friendly, clean, professional. However, car did not get washed. Could wait for completion, no shuttle needed However, car did not get washed. Could wait for completion, no shuttle needed More

Problem was diagnosed and repaired within a couple of days. Had a loaner car as well to avoid any disruptions to my regular schedule. days. Had a loaner car as well to avoid any disruptions to my regular schedule. More

Great work, efficient, and very courteous I’ll always bring my Audi to have them do the service work? bring my Audi to have them do the service work? More

Excellent and efficient service. I particularly appreciated the complimentary uber. The time for service to be completed was even less than expected which I also appreciated. I particularly appreciated the complimentary uber. The time for service to be completed was even less than expected which I also appreciated. More

Joshua from the Audit Livermore Service Department is great! I’ve worked with him a few times and he’s always been very helpful and efficient! I can always rely that my car will get fixed with care! great! I’ve worked with him a few times and he’s always been very helpful and efficient! I can always rely that my car will get fixed with care! More

Nancy and her team never fail to go above and beyond. She is seriously the reason that I would be another Audi when mine finally dies - and why I sent my best friend and her husband to your Livermore loc She is seriously the reason that I would be another Audi when mine finally dies - and why I sent my best friend and her husband to your Livermore location (where they bought a car!). Whatever you do, never let her quit! 😀 More