Audi Lubbock

Everyone whom I encountered at the dealership was extremely helpful, knowledgeable, friendly and a pleasure to work with. I enjoyed my time working with Michael, Sergey and Eddie. Each one made my extremely helpful, knowledgeable, friendly and a pleasure to work with. I enjoyed my time working with Michael, Sergey and Eddie. Each one made my time at the dealership most enjoyable while purchasing my second Audi Q7. More

I don’t recommend this dealership. I worked with Reagan Brown and his manager Leroy Gonzales for over two weeks to purchase a vehicle out of state. Agreed on the price, sent insurance I worked with Reagan Brown and his manager Leroy Gonzales for over two weeks to purchase a vehicle out of state. Agreed on the price, sent insurance cards, drivers license, agreed to send a cashiers check overnight, jumped through all of the hoops—hours and hours wasted to buy the car from out of state. As we’re ready to mail the cash in full payment and have the car shipped, they sold it to someone else. Very much a “used car lot” vibe. Completely unprofessional. Run away from this dealership. No recomiendo este concesionario. Trabajé con Reagan Brown y su gerente Leroy Gonzales durante más de dos semanas para comprar un vehículo fuera del estado. Acordamos el precio, enviamos las tarjetas de seguro, la licencia de conducir, aceptamos enviar un cheque de caja de la noche a la mañana, saltamos todos los aros: horas y horas desperdiciadas para comprar el automóvil fuera del estado. Como estamos listos para enviar el dinero en efectivo con el pago total y enviar el automóvil, se lo vendieron a otra persona. En gran medida una vibra de "lote de autos usados". Completamente poco profesional. Huye de este concesionario. More

Caleb Lee the finance manager was a pleasure to work with! He was cordial and professional! with! He was cordial and professional! More

I just purchased my 2nd Audi Q5 from Audi Lubbock & had a WONDERFUL experience!! From my salesmen Matthew & Eddie to the finance mgr Caleb Lee, it was great!! And Matthew delivered my new Q5 Sportback dire WONDERFUL experience!! From my salesmen Matthew & Eddie to the finance mgr Caleb Lee, it was great!! And Matthew delivered my new Q5 Sportback directly to me! I definitely recommend this dealership & these professionals! More

I love my 2022 Audi q8, I appreciated Caleb Lee(finance manager) he was so much fun to work with. He answered all of my questions while remaining professional. I had the best car buying experience at Audi manager) he was so much fun to work with. He answered all of my questions while remaining professional. I had the best car buying experience at Audi Lubbock! I will refer my friends and family to Audi Lubbock. More

We had our car towed in due to an air suspension failure. The cost of the repair was more than the car was worth, so we had to let the car go. Obviously, this left us with a rather sour taste in our mouths The cost of the repair was more than the car was worth, so we had to let the car go. Obviously, this left us with a rather sour taste in our mouths. But it wasn't Orlando's fault -- he did everything he could to take care of us; there just wasn't much that could be done. Kudos for getting us in touch with someone who could take care of the car in the end -- Orlando didn't have to do that, but he did. More