Audi Lubbock

Orlando Estrada, and svc dept. Orlando Estrada And every member of your svc dept could not have been more accommodating. One additional item, an added request: Orlando mentioned his Orlando Estrada And every member of your svc dept could not have been more accommodating. One additional item, an added request: Orlando mentioned his AUDI site search for what I would call, “vapor lock” which is my best description of what stopped my A6 in its tracks; as a follow up, Orlando, would you please do repeat search. I was unable to access the complete Audi maintenance site for detailed “service bulletins” concerning “vapor lock” type symptoms. More

Great Experience Both TylerKane and Jason Byford went above and beyond to get me the deal I was looking for. They were fast and I didn't have to spend a lot of time s Both TylerKane and Jason Byford went above and beyond to get me the deal I was looking for. They were fast and I didn't have to spend a lot of time sitting at the dealership. More

Customer Service My Car was returned to me in a better condition as it was when I turned it in. Service Department contacted me in a timely fashion and explained exact My Car was returned to me in a better condition as it was when I turned it in. Service Department contacted me in a timely fashion and explained exactly what the fix would be with an approximate completion date and time. I have nothing negative to report at this time. More

Amazing First Audi Purchase Every single aspect of this car purchase was amazing. Ada, Mike and James answered every single question I had through text in a very timely manner. W Every single aspect of this car purchase was amazing. Ada, Mike and James answered every single question I had through text in a very timely manner. When we got to the dealership they were welcoming, knowledgeable, easy going and super easy to talk to. They know their cars but also treat you as a friend not a customer. I am absolutely in love with my car and when I need a new Audi I guarantee I’ll be back to this dealership. More

"Amazing Buying Experience" Audi Lubbock dealership was one of the most awesome experience that i have had ever in buying my first Audi Q7. We have been looking for months and we Audi Lubbock dealership was one of the most awesome experience that i have had ever in buying my first Audi Q7. We have been looking for months and went from one dealership to another. Adam Richards "Audi Brand Specialist" Greeted me and my family with the most exceptional experience ever had buying a car, explaining everything on each and every car and taking the time out of his day, such a friendly, polite and caring individual that i would highly recommend anyone looking for a car to ask for Adam Richards of Lubbock Tx "Audi Lubbock", From the moment we drove up the dealership was so friendly and willing to help with anything we asked and even took in a trade that we thought we would never get out of our car, what they gave us on it was awesome!! Me and my family appreciate everything Adam Richards did and LOVE our brand new Audi Q7 and have to say i am Audi HOOKED!! Thank You for everything, Adam Richards and Audi Lubbock More

Sale & Service I have visited Audi Lubbock twice now. The first time was for service. From the moment I drove up to the moment I drove off I have never been treated I have visited Audi Lubbock twice now. The first time was for service. From the moment I drove up to the moment I drove off I have never been treated so well by a dealership. They are in a complete different class than your typical dealership. Orlando was very knowledgeable and explained everything that was being done to my vehicle. There is not a thing he did not cover. A few months later, I purchased a 2019 Q5 from Adam Richards and again it was a seamless transaction. He went above and beyond the call of duty to assure that he covered everything on my new car. He followed up with me a few weeks after my purchase. I just cannot say enough wonderful things about this dealership. If you are in the market for a vehicle, you should give them a try. I promise you will not be disappointed. More

"Amazing buying Experience" Audi Lubbock went above and beyond with our purchase. They were so friendly and inviting and made everything so seamless. Thank you again Adam Richard Audi Lubbock went above and beyond with our purchase. They were so friendly and inviting and made everything so seamless. Thank you again Adam Richards! More