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Audi Lynbrook

Lynbrook, NY

4.8
1,283 Reviews

855 Sunrise Highway

Lynbrook, NY

11563

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1,283 Reviews of Audi Lynbrook

December 14, 2022

I down off my Audi Q7 last Thursday for service. Andrew Willfall was the service advisor he never call me to keep me informed about my service. Today is Wednesday 14 I when in and pick up my car. My More

by Juniorv03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Wigfall
Dec 15, 2022 -

Audi Lynbrook responded

Hello, Thank you for your feedback and were so sorry to hear of your concerns. We do apologize for the lack of communication by our team. We will address this with our team. If you would like to discuss further on this, please contact our service manager, Eliana Giraldo, at (516)734-6421 or at egiraldo@eagny.com and she will be happy to help you. Thank you

December 11, 2022

It’s been one year since I’ve had my Audi Q7. I needed help with connecting my apple play. I called up Sofia Diana to get some help right away she was willing to walk me through it. she asked if More

by jbsobless
Recommend Dealer
Yes
Employees Worked With
Sofia Diana
Dec 14, 2022 -

Audi Lynbrook responded

Thank you for your 5-star rating! We are so glad that Sofia could provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give u a call if you ever have any further questions or concerns.

December 10, 2022

Asia Johnson was an absolute pleasure to work with. She was incredibly patient in helping to find the right car for my family and me. Excellent customer service and professionalism, I cannot say enough More

by Reggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asia Johnson
Dec 14, 2022 -

Audi Lynbrook responded

Reggie, Thank you for leaving Asia this positive review! We are so glad that she could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team!

December 08, 2022

Henry Paulino provided excellent customer service and his expertise and professionalism was the top notch More

by Tyquan15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Paulino
Dec 08, 2022 -

Audi Lynbrook responded

Thanks so much, Tyquan! Your complete satisfaction means everything to us and we're so happy Henry provided you with a superb dealership experience. Please give us a call if we may ever assist you again. It would be our pleasure. Thanks for choosing Audi Lynbrook!

December 08, 2022

Sofia Diana is my go to person at the dealership. We met 2 years ago when I purchased my 2021 S5, and since then whenever I have any questions/concerns/issues, I reach out to her first. I am also l More

by O.OZCAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia Diana
Dec 14, 2022 -

Audi Lynbrook responded

Thank you for taking the time to leave Sofia this wonderful review! We are honored by your continued business, and we are delighted that Sofia consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. please do not hesitate to let us know how she and the team may be of further service to you.

December 07, 2022

Alex absolutely provided my wife and I with a 5 star experience. He was able to answer all of our questions and ensured we made an informed decision before 100% committing to the car. The staff was beyo More

by Calvinforrello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex S.
Dec 08, 2022 -

Audi Lynbrook responded

Calvin, thank you for recognizing Alex's exceptional service with the honor of your 5-star review! We're glad Alex gave you all the time and support you needed to make this important decision. Congratulations on your new Audi and best wishes for pleasant travels for many years to come.

December 06, 2022

Henry helped me get out of my existing lease and finally get into my first Audi! the service was more than amazing cant believe he made the process this simple. At other dealerships things are so disorganiz More

by P27soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Paulino
Dec 08, 2022 -

Audi Lynbrook responded

Your complete satisfaction is such an honor! Thank you for letting us know how happy you were with the amazing dealership visit Henry provided for you. We wish you all the joy and satisfaction your new Audi has to offer and hope you consider visiting our service department for your vehicle's maintenance. Drive safe and have fun!

December 06, 2022

Thank you Sofia Diana- it was such a pleasure meeting you in Audi Lynbrook Service and you replaced my Q5 for a newer one. This time you put me in my DREAM CAR- Audi Q8. You truly gage a knack for this and I More

by vcara867
Recommend Dealer
Yes
Employees Worked With
Sofia Diana
Dec 08, 2022 -

Audi Lynbrook responded

Thank you for the fantastic review of Sofia and your new Audi Q8! We're absolutely delighted you love it. Please don't hesitate to give us a call if we may ever serve you again. It would be our pleasure. Thanks for choosing Audi Lynbrook!

December 05, 2022

Thank you Sofia for taking the time to go over all the models and answer all of my questions. The Audi A6 is so far my favorite✨ We look forward to purchasing a new or Preowned car from you in the near f More

by Cfiona823
Recommend Dealer
Yes
Employees Worked With
Sofia Diana
Dec 06, 2022 -

Audi Lynbrook responded

Cfiona823, Thank you for your time and your kind review. We are pleased to hear that Sofia Diana was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

December 02, 2022

Had an amazing experience at Audi Lynbrook! Henry is an absolute gentleman and professional! Overall satisfied More

by junior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry P
Dec 07, 2022 -

Audi Lynbrook responded

Junior, Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Henry Paulino. We look forward to the opportunity to assist with any service your car might need in the future.

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