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Audi Lynbrook
Lynbrook, NY
1,313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,313 Reviews of Audi Lynbrook
May 15, 2016
CRASHED MY CAR!!AVOID DEALER!! Took my Audi 2014 q7 for battery issues to the dealer and service.Service was done and dealer claimed battery was charged so my problem is rectified.S Took my Audi 2014 q7 for battery issues to the dealer and service.Service was done and dealer claimed battery was charged so my problem is rectified.Seems like battery problem was not fixed had to bring in my car once more to get the battery issue rectified.Audi lynbrook crashed my car in the procedure of getting my battery problem rectified.I was unaware of the car crash by the dealer called many times phone was unanswered,finally decided to go to dealer after couple of days,service advisor informed me the dealer crashed my car.They took responsibility and assured me they will get it fixed.After 2 weeks I receive my car.Battery issue is still there after 2 weeks of waiting.I was looking to trade in my car to get something newer and the new paint clearly shows.Regardless of the fact it doesn't show in the car fax but dealers during trade in scrutinize your vehicle to give you the lowest they can and they can tell there was fresh paint done.Really upset. Advisor tells me the car is like new now it was bought new not used.Avoid at all possible costs!!Horrible experience!! More
by Ravi17
Employees Worked With
David Bitterhoff
April 06, 2016
PreOwned Department is Top Notch A beautiful and inviting experience from start to finish. I was driving by and saw a couple of cars that caught my eye from the street. I pulled my A beautiful and inviting experience from start to finish. I was driving by and saw a couple of cars that caught my eye from the street. I pulled my car into the service area where they valet parked my car I was greeted right away by there warm staff. They introduced me to the PreOwned Manager Peter. We discussed my needs and wants. Then an Audi Specialist went over the features, test drive and trade evalution. There cars were the lowest prices around. The dealership is new with big screen TVs and a friendly staff. I drove home with a Certified Audi the same day. Soooo happy Highly reccomend Peter & his staff at Audi Lynbrook. More
by Rocco@27
Employees Worked With
Peter matarazzo , Eric Outcalt
March 30, 2016
Rip off I bought used car from them not long ago . Pre own vehicle means nothing to them . They gave me the car with bad brakes . This dealer is a big rip off I bought used car from them not long ago . Pre own vehicle means nothing to them . They gave me the car with bad brakes . This dealer is a big rip off . They dime you and nickle you . The day I went to sign the paper . They charged me almost $1000.00 for bogus fees . And on the top of that they force you to buy a warranty from them . Big big big mistake I would never buy car from them . More
by Mmlf2006
Employees Worked With
Pet
March 14, 2016
Just got a great pre-owned car The Q5 I'd been looking fore became available - a perfect fit to replace my 2009. Got there at 9:30AM and met Andri Cruz and Sandra Bedoya, who made i The Q5 I'd been looking fore became available - a perfect fit to replace my 2009. Got there at 9:30AM and met Andri Cruz and Sandra Bedoya, who made it all happen. The deal was just right for me. I would totally recommend Audi Lynbrook and their staff. I look forward to working with them on other vehicles. More
by capn568
Employees Worked With
Andri Cruz, Sandra Bedoya
February 05, 2016
They take forever to change the part that they have in stock Dropped my car off for engine light and my insurance company finally approved after a week of waiting now that they have approval and the part they ar Dropped my car off for engine light and my insurance company finally approved after a week of waiting now that they have approval and the part they are still keeping my car for another week. I've been without my car for about 2 weeks and they said they aren't sure if i'll get it on Monday or Tuesday. The service is not all that great but the staff isn't bad. More
by Gpaul
Employees Worked With
I Don't remember
January 26, 2016
knew what I want and they made it happen I went into Audi in Brook and I came out a happy camper I knew what I wanted and they knew how to get it to me my salesman John was great to work with I went into Audi in Brook and I came out a happy camper I knew what I wanted and they knew how to get it to me my salesman John was great to work with. Sandra also help me fit everything in my budget More
by banga
Employees Worked With
John Melkun, Sandra Bedoya
December 13, 2015
Quetionable I have been have my Q7 serviced here and im not sure if itsme but it seems like every three weeks to a month something goes on this truck back in mar I have been have my Q7 serviced here and im not sure if itsme but it seems like every three weeks to a month something goes on this truck back in march 2015 my airbag light came on took it in for service they recommended that i change me battery $400, they said i needed carbon to cleanedout of the engine did it It ws leaking oil from the seal on the oil filter housing did it at the end it cost me about $4000.00, the lets say about may 2015 the cr started overheating, took it in they say its the wterpump and some sensor one week later they called me oh the car is ready $1300.00 . One week later the car is overheating again had to haved flatbedded to LYNBROOK AUDI, Two weeks later I got it back after the said it was three different faulty waterpumps, ok mostrecrntly the check engine light comes on i took it in they say its a fuel sensor sk lastnight im driving the car starts to hesitate on the LIE check engine light comes on. Lets see what thry say now, So my point is now im starting to think either i got a lemon or i beig taken for a ride More
by Audiboy07
Employees Worked With
Reggie Moise, Jonathan Szypot
November 05, 2015
DRY ROT TIRES ON CERTIFIED PRE OWNED AUDI Certified pre-owned means nothing to this dealership. DRY ROT tires they stated and then changed their mind, didn't want to fix. Shame on you. Certified pre-owned means nothing to this dealership. DRY ROT tires they stated and then changed their mind, didn't want to fix. Shame on you. More
by tonajoe
Employees Worked With
service manager
October 14, 2015
A great experience all around Can’t say enough about Marcus Montgomery and Tom Capkunoski. Their professionalism and no nonsense approach was really welcoming. They did a great j Can’t say enough about Marcus Montgomery and Tom Capkunoski. Their professionalism and no nonsense approach was really welcoming. They did a great job walking me through the whole process and offering me a great offer on a new Audi Q5. I can’t say enough how refreshing it was working with people in a dealership who didn’t play any games. They are definitely at the top of their class. I will certainly recommend them to all my colleagues who are looking to buy or lease a new car in the future. Again, thank you for a pleasant, informative and engaging experience. More
by tonyfromBoston
Employees Worked With
Tom Capkunoski, Marcus Montgomery
August 26, 2015
Service department crashed my car during a routine oil chang Brought my certified ore owner Q5 in for mandatory audi care service. I was told this service would be about 2 1/2 hours. 6 hours later i had to call Brought my certified ore owner Q5 in for mandatory audi care service. I was told this service would be about 2 1/2 hours. 6 hours later i had to call to find iut status if the simole oil change. Basically it took all day.they have a valer service to return your car to you with Audi care. Do not use!!!! This is where i get a call that tje backed up and crashed ifnoring the back ip sensors they blare warnings and back ip camera. So for a 2 1/2 hour mandorty oil chamge i am without my new car for 3 days and counting Audi is great atlantic auto group not so much. Buy elsewhere. More
by Driod0$
Employees Worked With
Elliott, Michael Molite, Mike Dolce
