Audi Lynbrook

Excelente Very fast and corteous, issue resolved with no problems, no appointment needed. Clean facility, coffee and pastries offered. Will definitely continue Very fast and corteous, issue resolved with no problems, no appointment needed. Clean facility, coffee and pastries offered. Will definitely continue going to this place More

Absolutely horrible!!!!! I will NEVER go back again!!! Everyone at service are just horrible with customers and manners. After Meksut Ago cursed me out on the phone and refused to give me a loaner they tol Everyone at service are just horrible with customers and manners. After Meksut Ago cursed me out on the phone and refused to give me a loaner they told me I would get my car back the next day to only get my car back a week later. I went back to pick up my car to still having the same problem I brought it in with. They are terribly rude and just made my experience a living xxxx. I do NOT recommend Audi of Lynbrook to anyone! They have made fun of me to each other in front of other customers, and have treated me highly unprofessionally over the phone and in person. Another time I was told that my car was NOT a CPO like I thought and was told I bought. And told that I didn't have tire and wheel warrantee when I was 100% I did. I then waited about 20minutes out in the cold for my car because I was told they were finishing giving my car a car wash to then having the guy speeding with MY car in the parking lot to then see and find that it was not even washed. I had dealer papers all over my dashboard and a plastic wheel cover behind my wheel which they didn't clean before handing me back my car. I wish I had something nice to say for such a high end, and well known car dealer but I have nothing nice to say about Audi Lynbrook other then the fact that my family and I will never waste our time and money at Audi Lynbrook! More

Audi is My Car of Choice I've never enjoyed leasing (and now owning) an auto as much as the 2011 A4 I acquired from Mike Molite. He's an absolute sales pro. His knowledge of A I've never enjoyed leasing (and now owning) an auto as much as the 2011 A4 I acquired from Mike Molite. He's an absolute sales pro. His knowledge of Audi cars is very complete and reassuring. He's likable, honest and invested a good deal of time in helping me make the right decision. He's always there to answer questions. I'm extremely pleased with Audi servicing. On a few occasions I used roadside assistance and was totally satisfied. I am one happy customer. More

Not completely impressed The girl that booked us in for the service Tanisha was very rude and I nearly went somewhere else as the whole reason we brought an Audi was because o The girl that booked us in for the service Tanisha was very rude and I nearly went somewhere else as the whole reason we brought an Audi was because of the level of care and customer service. However, the gentleman who took care of us when we brought the car in was great. I'm sorry I have forgotten his name. His customer service was fantastic and he was very attentive. Slightly disappointed that when bringing in a Q7 you don't get a Q7 loaner but was happy with the Q5. More

Improperly Performed Maintenance Service. The work performed at the Audi Lynbrook service center for scheduled maintenance was not performed correctly. This resulted in motor oil leaking out The work performed at the Audi Lynbrook service center for scheduled maintenance was not performed correctly. This resulted in motor oil leaking out of the engine onto my driveway, forming a significant sized puddle of oil. The car had to be returned to the dealer the next day to fix the issue causing the leak. This leak could have caused significant damage to my car's engine if it had not been detected. (Someone at Audi should rethink the decision to eliminate the oil dip stick in favor of an electronic method of measuring the oil level, which failed to provide any information in this situation.) Upon returning the vehicle to the Audi Lynbrook service center the next morning, the customer service rep at took the car immediately and had the repair made. More

Friendly - Knowledgable - Hassel Free My wife and I have been longtime MB drivers and decided to stop into Audi Lynbrook. We were fortunate enough to have been introduce to Josh Haynes. My wife and I have been longtime MB drivers and decided to stop into Audi Lynbrook. We were fortunate enough to have been introduce to Josh Haynes. His professionalism and knowledge of the vehicles were discernible. Josh was able to come in at our expected budget and with that converted us to proud owners of a new Audi A7. Thank You! More

great service My visit to Audi Lynbrook was very smooth and easy. Barry Cohen was very friendly and explained different options for the car I wanted to lease. My visit to Audi Lynbrook was very smooth and easy. Barry Cohen was very friendly and explained different options for the car I wanted to lease. More

very surprised I have answered yes on would I recommend this dealership.My real answer would be NO but it's unfair to CJ and the rest of the techs who work hard .I w I have answered yes on would I recommend this dealership.My real answer would be NO but it's unfair to CJ and the rest of the techs who work hard .I was charged 200.00 for an oil change I think that was very pricey.And it wasn't my first time at the service center .But it will be my last .Thank you More

great job I would recommend this dealership and in particular jennifer ,She does a great job of selling the car without drowning you in car facts. The way she e I would recommend this dealership and in particular jennifer ,She does a great job of selling the car without drowning you in car facts. The way she explains me about it and sell me the car i was so happy to buy it. she's very motivated and dedicated to her work... More

Professional and Courteous Mr. Coldit Thompson, our Audi Specialist was extremly courteous, professional and knowledgeable about the vechicle we purchased Q5. He was excellent a Mr. Coldit Thompson, our Audi Specialist was extremly courteous, professional and knowledgeable about the vechicle we purchased Q5. He was excellent and worked well with me and my husband. More