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Audi Lynbrook

Lynbrook, NY

4.7
1,311 Reviews

855 Sunrise Highway

Lynbrook, NY

11563

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1,311 Reviews of Audi Lynbrook

August 14, 2014

superlative service,as always Meksut is knowledgeable, professional and unfailingly courteous.He and the entire service department always provide prompt, accommodating interactions More

by kmma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 13, 2014

courteous and Professional sales staff. Jennifer DiCarlo and Mr.Shaheed were responsive to my request resulting in my purchase of A 3 complete. Jessie was prompt in directing me to them. More

by ma247ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Dicarlo, Saheed Alabi, Jennifer Dicola
August 12, 2014

Kerri Ann was excellent Kerri Ann was an excellent salesperson. She was friendly and welcoming and the only reason I purchased my current car and definitely looking forward t More

by navin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerri Ann Prisco
August 12, 2014

great experience Eric was great. He took care of me and put me in the car I wanted. This is my 4th car with Audi all have been through Eric. I love my RS-5 Thanks!!! More

by KURT LOCKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric outcalt, Eric Outcalt
August 12, 2014

Audi of Lynbrook George was very knowledgable and welcoming. Overall I was thoroughly impressed with Audi of Lynbrook and would recommend it to any of my family or fri More

by Wbrod88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gross
August 11, 2014

Great Service The service was great, everybody is very friendly and always willing to help out in any way. I was told my service would take approximately 2 hours a More

by sgenovese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
August 08, 2014

A pleasure all around!!!! I had a wonderful experience from the moment I walked in. Barbara was a consummate professional and I hope this is the beginning of a lasting relati More

by gradyboy15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Prager --forgot name of gentleman who helped with warranty---GREAT Guy , Barbara Prager
August 07, 2014

DeLibero Family I had a wonderful experiance with the team at Audi Lynbrook, they went above and beyond to meet my family's needs. My wife and I had a new born baby More

by johndelibero727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Haynes, Josh Haynes
August 06, 2014

Terrific Experience Purchased my third car from this dealership, always a pleasant experience. Barbara and Michael both treated me well, I got a great deal, and the car w More

by erniecan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Prager, Michael Molite
July 28, 2014

Very poor experience We were given a price for a lease, the dealer went back on his word, then agreed to our price and tried to slip in some changes to the lease terms wit More

by Debb215
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesperson George and general manager
Jul 31, 2014 -

Audi Lynbrook responded

Hi Debb, My name is Renee Khan and I work at the client care center at Audi Lynbrook. I sincerely apologize that you had a negative experience at our dealership. I spoke to Saheed and other members of our sales team to look into this issue further. It is my understanding that per your conversation with our team and the contract, the agreed upon terms were different than what you requested when you came into the dealership. Unfortunately due to the many previous negotiated terms, we were not able to move forward with all of the additional contract modifications. On behalf of our team, we are very sorry if there was any miscommunication. We strive to provide our customers with a seamless and transparent car buying experience and we wish that we were able to work together. With that said, we appreciate that you took the time to leave this review as we take customer feedback extremely seriously. Please give me a call at (888) 348-1108. I would love to discuss this with you further and make things right. I am looking forward to speaking with you!

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