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Audi Lynbrook

Lynbrook, NY

4.6
1,313 Reviews

855 Sunrise Highway

Lynbrook, NY

11563

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1,313 Reviews of Audi Lynbrook

August 06, 2014

Terrific Experience Purchased my third car from this dealership, always a pleasant experience. Barbara and Michael both treated me well, I got a great deal, and the car w More

by erniecan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Prager, Michael Molite
July 28, 2014

Very poor experience We were given a price for a lease, the dealer went back on his word, then agreed to our price and tried to slip in some changes to the lease terms wit More

by Debb215
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesperson George and general manager
Jul 31, 2014 -

Audi Lynbrook responded

Hi Debb, My name is Renee Khan and I work at the client care center at Audi Lynbrook. I sincerely apologize that you had a negative experience at our dealership. I spoke to Saheed and other members of our sales team to look into this issue further. It is my understanding that per your conversation with our team and the contract, the agreed upon terms were different than what you requested when you came into the dealership. Unfortunately due to the many previous negotiated terms, we were not able to move forward with all of the additional contract modifications. On behalf of our team, we are very sorry if there was any miscommunication. We strive to provide our customers with a seamless and transparent car buying experience and we wish that we were able to work together. With that said, we appreciate that you took the time to leave this review as we take customer feedback extremely seriously. Please give me a call at (888) 348-1108. I would love to discuss this with you further and make things right. I am looking forward to speaking with you!

July 24, 2014

Patti Rosenbloom I had a excellent experience. Barbara was a pleasure to work with. She was very accommodating. I would highly recommend this dealership to my friends. More

by patticakes118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Prager, Barbara Prager
July 20, 2014

In an Out The service I received at Lynbrook Audi when I had a concern about my brakes was above average. The customer service rep and person who drove me back More

by mnovikov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 18, 2014

Smooth Experience Barry was very knowledgeable about the Audi brand, vehicle models and features. He responded in a timely manner to all questions and concerns. It was More

by s.chin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
July 18, 2014

Excellent Effort in helping me lease a new car Barry, Made it easy for me to get the car I wanted and was helpful in the payment schedule as well I was considering a different make of car but Bar More

by Belvedere12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Barry Cohen
July 17, 2014

Justin and Holly Pace Mustafa and Audi Lynbrook were both knowledgeable and helpful throughout our transaction. We're from out-of-state, so that was a big help for us. So f More

by jpace1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mustafa Azizi
July 16, 2014

Appreciation It was a very nice experience. I really appreciate how fast and how understanding Ms lily Hartmann was. I will definitely return to the shop because I More

by Marquisrj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily hartmann, Lily Hartmann Lowe
July 16, 2014

Jennifer Dicola Jennifer was excellent. She was very professional, helpful, understanding, and had a lot if knowledge about Audi and the car. She continued to follow More

by Nmiranda100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Dicola, Jennifer Dicola
July 11, 2014

Leasing an A6 Our experience leasing a new A6 was wonderful.This is our 3rd lease with Barry Cohen for an A6. We came back to Barry because he is very knowledgable More

by aggmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Cohen, Barry Cohen
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