Audi Lynbrook

There was some confusion over the scope of the service to be done. After setting up the appointment, I received a call saying that, due to the low lileage on my car, I would not need all of the work done in be done. After setting up the appointment, I received a call saying that, due to the low lileage on my car, I would not need all of the work done in the 35,000 mile package. When I arrived, I was told that was not the case and that the full package was recommended regardless of mileage. More

Pearl Liu I was cheated by Saheed for the trade in price. I was going to walk away for the price he offered. I told him I would trade in my car for $30,000. I was cheated by Saheed for the trade in price. I was going to walk away for the price he offered. I told him I would trade in my car for $30,000. He's final offer for trade in price was $29000 for my 2011 Q5 and the milage on the car was 8950. I agree to the trade in price for lease a A6 2014 model at the listed price $53,000. On the lease agreement, he inflated the gross price to $64,000 for the reason that Q5's loan balance and the Audi wouid pay off it. On the lease agreement the trade in value was $15000. I trusted your dealership and did not go over each number with Tom and signed the agreement. I came back and read the least agreement and found the mistake for the trade in value. 2nd date I made an appointment to see Saheed to correct the mistake. He denied the trade in value and insisted the equity for the car was $15000. I will report to the State Atterney General for this situation. I would like to request a CSS send to me from your dealership. Pearl Liu More

Quick and easy Visited service center on a Monday afternoon. wasn't crowded. Went in to get an oil change. Service was quick and pleasant. Meksut was very helpful. Visited service center on a Monday afternoon. wasn't crowded. Went in to get an oil change. Service was quick and pleasant. Meksut was very helpful. More

I would just like to say i have been with Audi for over 13 years and this will be my 6th car and once again Audi has yet to let me down you guys have a great service and an even better employee by the name 13 years and this will be my 6th car and once again Audi has yet to let me down you guys have a great service and an even better employee by the name of Joe Cerniglia that more than helped to continue to make my driving an Audi a GREAT EXPERIENCE. thank you again Tommy Owens More

Great customer service 100 percent satisfied with my purchase. George Gross was very helpful and i would recommend anyone to Lynbrook Audi for future purchases. I my self is 100 percent satisfied with my purchase. George Gross was very helpful and i would recommend anyone to Lynbrook Audi for future purchases. I my self is looking forward to coming back to upgrade my lease when its up. More

AUDI LOVE Every time I come in for a service my 2010 Audi S5 looks better than it did when I brought it in. Meksut Ago is one of the coolest advisor ever. He li Every time I come in for a service my 2010 Audi S5 looks better than it did when I brought it in. Meksut Ago is one of the coolest advisor ever. He listens and is very knowledgeable and does his very best to make sure the customer is taken care of from a offer of a bottle of water to a rental car. That's AUDI LOVE..... :) More

Super fast service I thought it would require me getting a loaner but the rep told be it would be no more than an hour. They were done 15 minutes ahead of time and told I thought it would require me getting a loaner but the rep told be it would be no more than an hour. They were done 15 minutes ahead of time and told me they were going to wash the car. Was extremely pleased with the service and time it took. I am one who hates waiting so was happy that it did not take a minute more than an hour More

Great service The service was great! Christine was awesome very understanding when explaining everything! She did everything I asked for. She updated me with anythi The service was great! Christine was awesome very understanding when explaining everything! She did everything I asked for. She updated me with anything that happen. She was very helpful! More

Joe C bent over backwards; Sandra was right on top of things Joe C did everything he could to make us proud owners. My husband is a tough sell and Joe assured him the car would be right and, with the exception o Joe C did everything he could to make us proud owners. My husband is a tough sell and Joe assured him the car would be right and, with the exception of the tires, it was. I emailed on a busy Sat afternoon to see if the car was available and Sandra responded within minutes and followed up the email with a phone call. More

Started shopping for a car since my lease was up in June. Wasn't expecting to drive away with a new car that day. Very happy with the car. Joe is friendly, understanding and accommodating. Wasn't expecting to drive away with a new car that day. Very happy with the car. Joe is friendly, understanding and accommodating. More