Audi Meadowlands

I've had the opportunity of buying several Audi vehicles and all of them have been from Audi Meadowlands. Many reasons could explain that, among them the staff at the facility are the best, nice, f vehicles and all of them have been from Audi Meadowlands. Many reasons could explain that, among them the staff at the facility are the best, nice, friendly, willing to help at any time, but the best of all is my salesperson, Edwin Mercedes whom I call him "El fuerte" which in English is translated to "The Strong", he' ll do anything is in his hands (will go further if necessary) to help you with all your needs for your Audi vehicle, from the buying process to the post acquisition, meaning that he won't stop helping you in the most friendly and honest way even after you long bought the car. He is the best at Audi and probably among all the Audi Dealers, I recommend that CEO Audi of America takes into consideration the profesionality, friendliness and capacity of this person to spread it to other Dealers so the level of quality to our brand remains at only one level, SUPERIORITY among the luxury car segment. Audi needs to keep building such high quality, design, well built, cutting edge technology with THE BEST OF THE BEST QUATTRO SYSTEM, beautiful vehicles so our brand maintains its grow the way currently is undergoing, because by combining all of those factors and many other ones, people will continuosly fall in love with AUDI. As long as I have the Opportunity I will always buy my cars at Audi Meadowlands, of course, under the leadership of Edwin Mercedes, example of what every Audi Dealer should have for the excellence. CEO, VPs, GM and all other Audi representatives please learn and keep growing as my salesperson is doing. THANKs. More

I only trust your facility and its because of Bianca. I only trust your facility and its because of Bianca. She always delivers the utmost level of customer service and ensures that I am completely "sat I only trust your facility and its because of Bianca. She always delivers the utmost level of customer service and ensures that I am completely "satisfied". More

Audi Meadowlands made our experience awesome! We visited 2 previous Audi dealers and this one welcomed us with open friendly arms. It was our first time buying a car and we were helped with great respect 2 previous Audi dealers and this one welcomed us with open friendly arms. It was our first time buying a car and we were helped with great respect by Steve Seigal. He guided us step by step on our new Q7! We had to purchase a vechile by the end of the year, and he was able to get exactly what we wanted 3 days before the new year. I would no doubt recommend this dealership for any future car purchase, as they will dedicate their time and effort to get what you want. I will be back for maybe the R8? They will take care of you like family and they let you know that they will be there for you if any questions arise. Go there, its totally worth it! More

I am writing this review to acknowledge the amazing personable customer service that blanca has provided along with the other staff it has made every visit a pleasent experience. I always switch us car personable customer service that blanca has provided along with the other staff it has made every visit a pleasent experience. I always switch us cars after a while, but I am definitely here to stay. More

We have been leasing Audis for years, but found the incumbent less than competitive when it came time to lease our next vehicle. On a visit to Audi Meadowlands, I found the brand specialist and relatio incumbent less than competitive when it came time to lease our next vehicle. On a visit to Audi Meadowlands, I found the brand specialist and relationship manager, Mr. Stephen Seigal, to be very interested in understanding our requirements. He then demonstrated an ability to work within his organization to quickly create a very appealing opportunity. Perhaps most importantly, I gained a level of trust in Stephen that is not commonly found within the industry. In addition to Stephen's exceptional management of our experience, everyone that we made contact with....the receptionist, the associate responsible for the kitchen area, the finance manager Tim Galdieri.....were all professional and considerate. We will recommend Stephen and Audi Meadowlands to our friends. More

Steve is great! I have been buying new cars for over 25 years and this was the most unique and pleasurable experiences I have had. The finance process was smooth and pressure free. Thank you. years and this was the most unique and pleasurable experiences I have had. The finance process was smooth and pressure free. Thank you. More

It is with great pleasure that I extend this brief correspondence. I have been a proud Audi client for over three years now. You find so many people that will take time out of their day to complain correspondence. I have been a proud Audi client for over three years now. You find so many people that will take time out of their day to complain about the issues they may have experienced, however will not use the same energy to discuss or acknowledge dedicated individuals. Well I can safely say that I have and will do both when required. Allow me a brief introduction, I am at the tail end of my Audi 2010 Q5 lease- in which I will return sometime this week to pick up my new 2014 Audi Q5. The reason it’s very important for me to share this information is because my experience with Audi especially service and now sales with the new 2014 Q5 has been nothing short of remarkable. Past experience with service each and every time was commendable. I felt like I belonged to the Audi family. I have to praise Blanca Simpson for her OUTSTANDING customer service during the 3.5 years I have had my car. She is very knowledgeable about the service and overall company. She is the epitome of EXCELLENT customer service. She has always kept me in the loop of what updates were required, , the progress of service, followed through with follow up calls, just a very, extremely very sweet and tentative individual. She is one of the reasons, I’ve entered into another lease agreement. I can’t thank her enough for her EXCEPTIONAL service and if there is a customer service award –she should be the first recipient. Over the past 18 years –I have leased vehicles with various companies and hands down Audi is the best!!!!! My experience in the beginning (prior to Blanca Simpson) was nowhere near what it is when she took over my account. It was a rocky start but a remarkable finish. I look forward to more great service experiences with my new 2014 Q5. Due to the great service experience, it led me to inquiring about entering into another lease agreement (in which I have done successfully). I was introduce to Edwin Mercedes another great individual. I went into the dealership with everything on my mind that was essential to entering into another agreement (i.e. vehicle, color, payment, extras, etc….) for him to transition my thoughts into reality was impeccable. He was extremely accommodating and went that extra mile to get what I wanted. He took his time and went over different options available to me. I felt very important for him to really cater to my needs and he did it with compassionate professionalism. He too provided exceptional customer service. I am more than sure this is not the first message you have received regarding Blanca Simpson and/or Edwin Mercedes outstanding customer service. I commend Audi and their entire establishment for having the best individuals in customer service. I look forward to another 4 years of GREAT customer service. Happy Holiday’s to Audi associates and their famiies! More

A dealership for drivers! Instead of disparaging me for A dealership for drivers! Instead of disparaging me for wanting a manual transmission - they were accommodating! Above average customer service and A dealership for drivers! Instead of disparaging me for wanting a manual transmission - they were accommodating! Above average customer service and assistance. Salesperson and the sales manager went above and beyond to make sure the car worked for my specialized needs. More

I brought my car in for the 35,000 mile service. The Service department called to remind me, which is excellent. I feel like I am part of the family, they always take excellent care of me. I love my Aud Service department called to remind me, which is excellent. I feel like I am part of the family, they always take excellent care of me. I love my Audi... More

I've been looking for an Audi A4 to take my family on roadtrips and run errands around the city. We were ready to purchase at any moment, but found our experiences at the Brooklyn and Manhattan Audi dea roadtrips and run errands around the city. We were ready to purchase at any moment, but found our experiences at the Brooklyn and Manhattan Audi dealerships miserable. Technically, I felt the co-worker did their job on site, but when it came time to follow through, they never did. Even after they said that they will most certainly call us, we never received a call or an email. We checked the junk/spam folders and found nothing. The whole experience can be summed up as 'snobby'. So we went online and looked for the best rated Audi dealership, which was Audi Meadowlands. The dealership was very pleasant. There was a nice open friendly vibe from everyone. It felt genuine. We got Steve Seigal as our sales person and he was extremely friendly and helpful. He understood what we wanted from our A4 and never pressured us into unnecessary upgrades, but when we had questions, he always provided helpful information for us to make easy decisions. Everyone from Steve to the financial manager was extremely patient, helpful, and friendly. Even after driving off the lot, Steve kept in touch to help answer any questions and concerns. I highly recommend this dealership and will most certainly be bringing my Audi here for all maintenances. More