Audi Meadowlands

I loved working with Ron LaRosa. He is very knowledgable about the product he is selling and not pushy. Also he answered all of my emails in a timely fashion. about the product he is selling and not pushy. Also he answered all of my emails in a timely fashion. More

This review is based on my personal experience with Audi Meadowlands Service Dept at 4700 Westside Ave. North Bergen, NJ. On 4/12/2013 I brought in my '07 A6 3.2 Avant for HVAC issue which was fixed. The ne Meadowlands Service Dept at 4700 Westside Ave. North Bergen, NJ. On 4/12/2013 I brought in my '07 A6 3.2 Avant for HVAC issue which was fixed. The next day, I noticed there was damage to a panel on driver side following which I immediately e-mailed the Service Advisor with photos asking for an explanation. For 4 weeks, my subsequent follow-up e-mails were ignored until 5/8/13 when the SA e-mailed me, not to accept responsibility for the damage but to indicate her Service Mgr advised I bring the vehicle in "to see what we can do". On 5/16/2013 I set up a 5:30pm appointment to drop off my '13 A6 2.0 Sedan (leased from their sales dealership at 425 Rt 3 East Secaucus, NJ.) for collision repairs (some unknown party hit my vehicle in my parking garage) with a request for a loaner car. On presenting my paperwork (cost estimates, etc from my auto insurer), the SA said they only gave out loaner cars for service/warranty work (which in my opinion was factually incorrect based on my prior visits). Given that I had set up the appointment earlier in the day with specific details and a request for a loaner vehicle - for which the assigned SA didn't have the courtesy to let me know in advance of this 'policy' - I asked to speak with her (service) manager; this was unsuccessful as he had 'left for the day' according to the SA; all this time, not one of the 'managers' at their desks or standing around offered to assist. In summary, she nonchalantly told me there was nothing she could do; I should speak with my insurer to provide me a rental! At this point, I collected my paperwork+keys and left. I think a business that demonstrates such flagrant disregard (even disrespect) to its customers either [1] does not understand that it costs far more to acquire a new customer than to keep an existing one satisfied or [2] just doesn't care. Either way, it is their loss. More

Great Dealer with Great Service. I have been going to Audi Meadowlands for a couple of years now and I am always impressed. I usually deal with Blanca Simpson for service. She always make things seem sim Audi Meadowlands for a couple of years now and I am always impressed. I usually deal with Blanca Simpson for service. She always make things seem simple, run smooth is knowledgeable on the product and is very transparent when letting me know what and why work needs to be done on my vehicle (Q5). More

It was a painless experience; was in and out in minutes. Will definitely return for future business. thanks again for you professionalism and support...talk to you soon Will definitely return for future business. thanks again for you professionalism and support...talk to you soon More

Car was able to go recall service Blanca was extremely Car was able to go recall service Blanca was extremely helpful. Paperwork was ready and was able to leave car and make it to work on time. Very Car was able to go recall service Blanca was extremely helpful. Paperwork was ready and was able to leave car and make it to work on time. Very satisfied with the service More

As usual, outstanding service at this center. I will continue to buy audis because of the beautiful cars and spectacular service. Thanks again for the no hassle service. continue to buy audis because of the beautiful cars and spectacular service. Thanks again for the no hassle service. More

I visited the dealership a few weeks ago and spoke to Richard Kim. At that time he didn't have exactly what I was looking for in his CPO inventory. He kept me in mind when a fit arrived. Richard Kim. At that time he didn't have exactly what I was looking for in his CPO inventory. He kept me in mind when a fit arrived. More

Dean was professional , courteous , knowledgable , polite . Answered all my questions and concerns to my full satisfaction . Most important of all he was not pushy . A week later also made a follow up call t . Answered all my questions and concerns to my full satisfaction . Most important of all he was not pushy . A week later also made a follow up call to see if he could answer any further questions that I might have . More

Edwin was a very pleasant and honest people to work with , and gave me a lot of information I needed due to the bad past experiences with other dealers . with , and gave me a lot of information I needed due to the bad past experiences with other dealers . More

Blanca was extremly helpful! Excelent customer service! Blanca was extremly helpful! Excelent customer service! Thank Your very much! Blanca was able to point out my issue and quickly was able to fix t Blanca was extremly helpful! Excelent customer service! Thank Your very much! Blanca was able to point out my issue and quickly was able to fix the issue. More