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Audi Meadowlands
Secaucus, NJ
2,297 Reviews
Audi Meadowlands powered by Benzel-Busch Motor Car is the newest Audi dealership with a new car sales showroom located in Secaucus, New Jersey and a service, parts and pre-owned center in North Bergen, New Jersey; both Audi locations are convenient to Northern New Jersey, New York City and the entire Tri-State Area.
At Audi Meadowlands you can expect an unparalleled sales and ownership experience delivered by our highly trained, professional staff. Our single point of contact philosophy means that your individual account representative will handle all of your requests directly. And our extensive inventory of new and pre-owned Audi vehicles insures that we can help you find the perfect vehicle.
Your Audi Meadowlands service experience is enhanced by our state of the art facility, certified Audi technical staff, extended service hours and full fleet of Audi loaner vehicles. Our meticulous attention to detail has helped us achieve one of the highest customer satisfaction ratings of any Audi dealer. Your entire ownership experience is backed by the full complement of the Benzel-Busch organization.
Whether your needs are sales or service related, visit Audi Meadowlands to meet with your own personal account representative and begin to define your journey with us today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,297 reviews
March 18, 2024
Great buying experience. Very smooth transaction - no drama and with easy delivery. Would definitely recommend . Very smooth transaction - no drama and with easy delivery. Would definitely recommend . More
by NewCX5
Verified Customer
Helpful March 15, 2024
It was a smooth transition. Everyone was professional and gave me a best price I can ask. Marilyn was so professional and helpful. She put extra effort to explain my new car and Everyone was professional and gave me a best price I can ask. Marilyn was so professional and helpful. She put extra effort to explain my new car and it features. On the phone she was very helpful as well. Everything was done for me before I got there. Thank you again for all the help. More
by Kumaelraza
Employees Worked With
March 14, 2024
Super The attention was extremely good. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. Robert was very involved and kept me inform of all the details. I would recomend to my friends and family. More
by solo978
March 12, 2024
Great service! Audi Meadowlands service scheduled my appointment with ease. They even gave me a loaner car. Audi Meadowlands service scheduled my appointment with ease. They even gave me a loaner car. More
by MICHELELOCO
March 12, 2024
I visited this dealership over a month ago with friends to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had to test drive a couple of cars at the very beginning of my car search. They wouldn't take my trade in at the time due to the high mileage my car had. I reached out to the salesman that tended to us and asked about a 2019 Audi Q3 was still available and he said that someone was looking at the car but has not been sold. I placed a deposit via credit card on Friday afternoon 2 hours after our phone conversation to reserve the car for purchase the following day. I called the next morning to talk to the sales rep and told me that their credit card system was down so the deposit was not processed but not to worry as the car is reserved waiting for me. I get to the dealership in the afternoon and test drove the car. As we are sitting with their "finance guy" (who was a gigantic ego along with a know it all attitude)with our completed paperwork to get informed that the car was sold yesterday. Apparently this place lacks interoffice communication skills and any sense of professionalism. Why let me drive this car when it's sold? I found a replacement that was $3000 more than my original car. The best they can do was take $750 off. I declined and walked out after he said that is the best he can do. As I'm leaving he then countered $1000. I declined and informed them that they were giving another party $500 off due to scratches on their car. So you are telling me that you want to start haggling with me starting off at $750? With the deposit made on Fri what makes this worse is that I made arrangements to sell my car in the morning on the way to the dealership. They really didn't seem to care or acknowledge my level of anger and the inconvenience they caused me. I've submitted a complaint to the NJ Dept of Consumer Affairs for deceptive sales practices. This fiasco took over 4 hours. I emplore whoever reads this to save your time & aggravation and visit another dealership instead. Sadly this whole experience reminds me of how they sell cars in Long Island City, Queens at Major World. Talk about convicts selling cars. More
by MikeG
March 12, 2024
Alex was very helpful; straight to the point. Pleasant experience. My daughter got even a toy she liked. The little things in life. Thank you Alex! Pleasant experience. My daughter got even a toy she liked. The little things in life. Thank you Alex! More
by Anna
Employees Worked With
March 11, 2024
Courtney was great to deal with and made sure all my problems with addressed and solved promptly. She was able to make my visit an extremely pleasurable experience. problems with addressed and solved promptly. She was able to make my visit an extremely pleasurable experience. More
by MBEGGS
March 09, 2024
scam artist, dishonest, cars are lemons, the worse car buying experience I have ever had.. stay away! buying experience I have ever had.. stay away! More
by negrongiselle1
March 08, 2024
Great experience, highly recommend! This is the second car I leased through Alex and he is a pleasure to work with. This is the second car I leased through Alex and he is a pleasure to work with. More
by mja1989
Employees Worked With
