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Audi Mechanicsburg at Sun Motor Cars

Mechanicsburg, PA

Overview
Employees
Reviews
Vehicles
4.8
264 Reviews
From your first visit to long-term support, our team is here to ensure you enjoy every mile. Located just a short drive from Harrisburg, Hershey, York, and Hanover, we're ready to assist with all your automotive needs. As a nine-time recipient of the Audi Magna Society dealership award, we look forward to the opportunity of earning your business. We are a family owned company, and offer free pick-up and delivery for all service work performed here at the dealership, with use of a complimentary loaner vehicle. It's our desire here at Audi Mechanicsburg to provide you all the time and information needed to make a confident decision.
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6671 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 264 reviews

May 13, 2026

No one called me to let me known my car was finished. No explained what the recall did to my car. My satellite radio didn't work which was an easy fix it just would have been nice for someone to tell me More

by Ngribble09
Recommend Dealer
No
Employees Worked With
Derek
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May 16, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback, and we sincerely apologize for the frustration this visit caused. You absolutely deserved to be informed about what to expect before driving off, and we completely understand how unsettling it must have been to notice unexpected changes in your vehicle without any explanation. What you experienced — the satellite radio not functioning and lane assist being activated — was an unintended result of a software update performed as part of the recall service. Unfortunately, the update reset several vehicle systems back to their default factory settings, which caused these changes. This is not something we communicated to you beforehand, and that is a failure on our part. We are committed to making this right. Please reach out to us directly so we can walk you through restoring your preferred settings and address any remaining concerns about your vehicle. Again, we are truly sorry for the inconvenience, and we appreciate your patience as we work to improve how we communicate these situations to our customers in the future.

May 12, 2026

Always prompt, courteous and attention to detail, excellent follow up . Very good communication and willing to help with a loaner vehicle More

by HAROLD.RITTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for the wonderful feedback, Harold! We're thrilled to hear that your service experience with Derek and our team was prompt, courteous, and attentive. Providing excellent communication and going the extra mile — like arranging a loaner vehicle — is exactly what we strive for at Audi Mechanicsburg at Sun Motor Cars. We truly appreciate your continued trust and look forward to serving you again!

May 12, 2026

It took too long for the standard maintenance but the customer service was great - from the advisor to the shuttle drivers. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Conley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 12, 2026

This was my first dealing with Sun Motors Audi in Mechanicsburg abd it was a vert goid experience. I have bought many cars from their BMW and Porsche franchises over the years and been well pleased! More

by DHORN349
Recommend Dealer
Yes
Employees Worked With
Mary Ilin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your wonderful review and for your incredible loyalty since 1996! It truly means the world to us that you've trusted Sun Motor Cars across our franchises over the years. We're thrilled to hear that your first Audi experience lived up to the high standard you've come to expect from us. Mary and the rest of our team were so pleased to work with you, and we're glad we were able to locate and order the exact vehicle you wanted — delivered right on schedule! Enjoy every mile in your new Audi, and we look forward to continuing to serve you for many more years to come. Thank you again for the kind words and the recommendation!

May 11, 2026

I always enjoy my interactions with Jamie and the service team at Sun Motor Audi. More

by S.GOLLE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Yetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ilin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh McNulty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your wonderful review! We're thrilled to hear that you always enjoy your interactions with Jamie and our service team. Jamie truly is an asset to Sun Motor Audi, and it means a great deal to know that your experience continues to be a positive one. We look forward to welcoming you back for your next visit!

May 11, 2026

The team at Audi Mechanicsburg is outstanding. They provide appropriate recommendations and complete the service(s) in a timely manner. More

by pcalzada165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Staples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our team. Derek and the rest of our service staff work hard to ensure every visit is efficient and that our customers receive the right recommendations for their vehicle. We truly appreciate your trust in us and look forward to serving you again in the future!

May 08, 2026

Great and efficient service. Super maintenance .. got my inspection completed, thanks to Jamie recognizing the date and offering the service More

by d.garonzik
Recommend Dealer
Yes
Employees Worked With
Jamie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Conley
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May 08, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for the wonderful 5-star review! We're thrilled to hear that your maintenance visit and inspection went smoothly. Jamie is a fantastic member of our team, and we're glad she was able to proactively take care of everything for you. We truly appreciate your trust in Audi Mechanicsburg at Sun Motor Cars and look forward to seeing you again!

May 07, 2026

I greatly appreciate the easy scheduling and quick routine service provided by the Audi Dealership More

by SVETAY101967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thanks so much for the kind words! We're glad Jamie and our team at Audi Mechanicsburg could make your service visit quick and hassle-free. We're looking forward to your next visit!

May 07, 2026

i’ve been waiting for a call for about seven days on a matter that has been discussed with Jamie More

by MJGROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Conley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for your review. Please don't hesitate to reach out to us directly to discuss this matter, we would appreciate the opportunity to discuss your concerns.

May 06, 2026

Great people running the dealer ship also great sales that has the cus they have the best customer experience for them More

by BOBANDDEBPUTNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britany Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with our team and sales staff during your recent Audi Q5 service. Britany and everyone here appreciate your five-star feedback and look forward to assisting you again.

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