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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Derek Staples

April 20, 2026

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Employee Rating

Audi Mechanicsburg is a first class dealership. Their customer service team & technicians are friendly and knowledgeable. I’ve taken my A5 to them ever since I purchased the car. With over 97K mil More

by djjeffr
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Recommend Dealer
Yes
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Apr 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear our team’s friendly expertise has kept your A5 Sportback performing like new even after 97,000 miles. We appreciate your loyalty and look forward to caring for your Audi on many more journeys.

April 18, 2026

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They did an excellent job and provided updates along with the progress. They also provided the video when they did the inspection. More

by jmsoccermom18
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Recommend Dealer
Yes
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Apr 18, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing how our team kept you updated during your Audi TT service and provided an inspection video. It’s great to know our communication and attention to detail stood out. We look forward to supporting you again.

April 14, 2026

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Top dealership with top People I recommend them to anybody we plan on trying to stick with them. Audi would come up with a nice looking car for a Q5 something really fancy More

by KIBBE7
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Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts, Britany Smith

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Apr 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate your five-star recommendation and are glad you had a positive experience with our team. It’s great to hear you enjoyed the service on your Audi Q5, and we agree it’s a sophisticated model. We look forward to continuing to care for your vehicle.

April 10, 2026

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They provide good service, inform you of anything going on with your car and even wash it for you before you leave, I'm very satisfied! More

by Jorge Vittini
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

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Apr 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting how our team kept you informed and gave your Audi Q7 a thorough wash before you left. We’re glad to know our service met your expectations and left you satisfied. We look forward to caring for your Audi again.

April 09, 2026

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I am grateful for Dereck and Kevin for servicing my car. It was fast and effective and they provided a detailed message of everything they did as well as a video.I appreciate them and their knowledge. More

by Nickyconqueso
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, James Pitts , Kevin

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Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with us. We’re happy Derek’s expertise, detailed message, and video update helped illustrate the fast, effective work on your Audi.

April 09, 2026

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They provided a video of everything they serviced on my car as well as a detailed description. It was fast and so far so good my car hasn’t shut off I need a good week to really see though but overall I’m More

by Nickyconqueso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, James Pitts , Kevin

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Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting the video walk through and detailed description we provided during your Audi A3 service. We’re glad the work was efficient and your Audi continues running smoothly and will pass along your appreciation to Derek.

March 30, 2026

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The staff was terrific! Jamie explained what my vehicle needed in a way I could understand and offered to complete the repair the same day or she could schedule an appt with More

by CMORNDORF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh Mallow, Ryan Mesure, James Pitts, Britany Smith

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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted Jamie provided clear explanations for your Audi Q5 and offered same-day repairs or a loaner. It’s great the waiting area met your expectations and that your vehicle returned promptly and spotless. We look forward to supporting your Audi Q5 in the future.

March 30, 2026

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Employee Rating

Great dealership and greatest stuff, absolutely love it every time in there. Just 😍 love it. More

by dedicm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Ryan Mesure, Britany Smith

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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

How wonderful to hear that each visit for your Audi A8 service leaves you delighted. We’re thrilled our team can make every experience enjoyable. Thank you for the five-star feedback and your continued support.

March 30, 2026

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Check in crew, Derek our mechanic and check out personnel were all polite, friendly and professional More

by MASTOUFFER
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Service Time
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Recommend Dealer
Yes
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Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear Derek and our check-in and check-out staff provided friendly, professional support during your Audi Q5 service. Thank you for sharing your positive experience.

March 28, 2026

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Employee Rating

Sun did a great job for me. I came in for routine maintenance but had a big problem- they took care of it and gave me a loaner car! I’m very appreciative!! More

by MESPT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Britany Smith

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Mar 28, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re happy we could address the unexpected issue during your Audi Q3 maintenance visit and provide a loaner car. Your appreciation means a lot and we look forward to helping you again.

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