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Derek Staples
Derek Staples at Audi Mechanicsburg at Sun Motor Cars

Derek Staples

Service Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Derek Staples

August 07, 2026

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Employee Rating

Great advisor, and the technician was very friendly. Overall, I’m a happy customer, and I trust the team’s recommendations and the quality of their work. More

by jamadhiar
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad our advisor provided helpful guidance and our technician was welcoming during the service on your Audi Q5. Knowing you trust our recommendations and the quality of our work means a lot to our team.

July 29, 2026

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Employee Rating

Good service. They picked up my car, left me a loaner and came back the next day with my car. the driver were very good. More

by butto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Raeleigh Hundley

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Jul 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 29, 2026

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Employee Rating

I like the people but this visit had some problems with the process and communication. More

by Rsapsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley , Britany Smith

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Jul 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated. Please feel free to contact us regarding your latest visit so that we may address your concerns. All of us at Audi Mechanicsburg at Sun Motor Cars are glad to have you as a customer.

July 29, 2026

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Employee Rating

Thank you for the amazing servcie! Vedran, Jamie, Derek and the sales staff are hands down the best. More

by NOEMAIL4678
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh McNulty, Ryan Mesure

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Jul 29, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s fantastic to hear Vedran, Jamie, and Derek delivered amazing service on your Audi Q5. Knowing our sales staff made such a strong impression means a lot, and we look forward to helping you again.

July 29, 2026

Dealership Rating
Employee Rating

Thank you for the amazing servcie! Vedran, Jamie, Derek and the sales staff are hands down the best. More

by NOEMAIL4678
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Yetter, Jamie Conley, Vedran Glisic, Raeleigh Hundley, Josh McNulty, Ryan Mesure

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Jul 29, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to hear that Vedran, Jamie and Derek delivered outstanding service during your Audi Q5 appointment. We’re glad our sales team made a great impression on you. Thank you for sharing your feedback and for choosing us for your Audi needs.

July 25, 2026

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Derrick is always available to answer questions. I was surprised how long my car was there but I understand somethings were out of your control. My car looks great! More

by Roberta
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Service Time
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Recommend Dealer
Yes
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Jul 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Roberta, we are so glad that Derek had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 23, 2026

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Employee Rating

Everyone was friendly, service was fast. Waiting area was clean and bright, but chairs weren’t too comfortable. More

by mrsmarcyg1
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Service Time
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Recommend Dealer
Yes
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Jul 24, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re glad our team provided friendly, efficient service for your Audi A5. Thank you for pointing out the waiting area seating; we’ll explore options to enhance comfort. We appreciate you and look forward to assisting you again.

July 23, 2026

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Employee Rating

The service department is always spot on when it comes to keeping you informed about your vehicle while it is the shop. Would recommend Audi to all my friends. More

by Jcweaved518
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 23, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting how our service department keeps you informed while your Audi is in the shop. We’re thrilled you’d recommend us to your friends and look forward to helping with any future service needs.

July 06, 2026

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Employee Rating

I arrived late for my appointment, but they were still able to get my car in for service. Since I had a lot of work to do, they offered me a room where I could work while I waited. I was able to get my wo More

by RSIGAMONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley

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Jul 06, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s rewarding to know our team could accommodate your late check-in and provide a quiet workspace so you could stay productive. We aim to keep service moving efficiently and are glad your Audi Q5 was taken care of promptly. Thanks for the perfect rating and for sharing your experience.

July 03, 2026

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Employee Rating

Best service department. Always explains what is needed and why with explanation of pricing. Car completed on time with no issues More

by sajacr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Conley, Vedran Glisic, Raeleigh Hundley, Ryan Mesure

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Jul 03, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate your feedback on our team’s detailed explanations of work and pricing for your Audi Q5. It’s great to hear the service was completed on schedule and without any issues.

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