Derek Staples

Everyone was friendly, service was fast. Waiting area was clean and bright, but chairs weren’t too comfortable. Waiting area was clean and bright, but chairs weren’t too comfortable. More

by mrsmarcyg1 Verified Customer Verified Customer

Report | Print

The service department is always spot on when it comes to keeping you informed about your vehicle while it is the shop. Would recommend Audi to all my friends. keeping you informed about your vehicle while it is the shop. Would recommend Audi to all my friends. More

by Jcweaved518 Verified Customer Verified Customer

Report | Print

I arrived late for my appointment, but they were still able to get my car in for service. Since I had a lot of work to do, they offered me a room where I could work while I waited. I was able to get my wo able to get my car in for service. Since I had a lot of work to do, they offered me a room where I could work while I waited. I was able to get my work done, and my car was serviced promptly. Overall, it was a great experience. More

by RSIGAMONY1 Verified Customer Verified Customer

Report | Print

Best service department. Always explains what is needed and why with explanation of pricing. Car completed on time with no issues Always explains what is needed and why with explanation of pricing. Car completed on time with no issues More

by sajacr Verified Customer Verified Customer

Report | Print

Good communication, loaner vehicle provided, clean service center, friendly and knowledgable staff, timely turn around service center, friendly and knowledgable staff, timely turn around More

by MACESUSWILL Verified Customer Verified Customer

Report | Print

They keep you well informed. They were very accomplished with multiple changes made with the appointment time and date. Thank you for the well stocked coffee machine. It’s very u They were very accomplished with multiple changes made with the appointment time and date. Thank you for the well stocked coffee machine. It’s very useful when you have an early morning appointment. More

by san17kan Verified Customer Verified Customer

Report | Print

I had an amazing experience working with Mary Ilin. She was friendly, professional, and incredibly knowledgeable about Audi vehicles. She took the time to answer all of my questions thoroughly and made She was friendly, professional, and incredibly knowledgeable about Audi vehicles. She took the time to answer all of my questions thoroughly and made sure I understood every step of the process. What I appreciated most was that she was never pushy. She made me feel comfortable, listened to what I was looking for, and genuinely wanted to help me find the right vehicle rather than just make a sale. Her personable attitude and expertise made the entire experience enjoyable and stress free. I’m so glad I had the pleasure of working with Mary and would highly recommend her to anyone looking for a great car buying experience. Thank you, Mary, for all of your help! More

by laurclap6335 Verified Customer Verified Customer

Report | Print

It was easy to schedule service (recall) and the ability to have vehicle picked up with a loaner is very convenient to have vehicle picked up with a loaner is very convenient More

by Brenda D. Verified Customer Verified Customer

Report | Print

Mary I ( sales) hooked me up with getting window tint. Derek is very organized & multi tasking. Very friendly, efficient and knowledgeable. . Thank you all !! great sales and excellent service! Love the l Derek is very organized & multi tasking. Very friendly, efficient and knowledgeable. . Thank you all !! great sales and excellent service! Love the loaner services More

by LRADAMS19 Verified Customer Verified Customer

Report | Print

I had a state inspection and oil change, completed quickly but expensive for a oil change quickly but expensive for a oil change More

by LRKNUPP Verified Customer Verified Customer

Report | Print