Audi Melbourne

Quick Service I live in Georgia and was vacationing in Cocoa Beach. I started out on my trip and noticed my Navigation system was not operational, nor was my bluet I live in Georgia and was vacationing in Cocoa Beach. I started out on my trip and noticed my Navigation system was not operational, nor was my bluetooth system working. I called my regular dealer in Jacksonville thinking they could advise me on how to reset it over the phone but they said I would have to bring it in.... something I was not willing to do during my vacation. When I got to Cocoa Beach I Googled the closest Audi dealer and found Audi Melbourne so I called and spoke with Lauren. She said I could drop by that day and they would take a look. Since it was only 18 miles from where I was staying I took it in and they did a software update while I had lunch their nice customer lounge. The whole process took about an hour and I was able to continue on with my vacation. Thank you Audi Melbourne and Lauren for being so nice and professional and taking my car in on such short notice. I might have to move my car services to Melbourne! More

Excellent sales staff I saw this site after buying my Q5 and felt the need to post. They treated me fairly and were honest the entire way through the sale. After I took my I saw this site after buying my Q5 and felt the need to post. They treated me fairly and were honest the entire way through the sale. After I took my car they followed up with me and helped me find a dealer while I was out of town to get a oil change. I see some very negative posts and I can't believe they are coming from this store. More

Friendly and professional I had an enjoyable and well managed experience while purchasing my first Audi. They worked with me and did not pressure. I got a very good deal on a l I had an enjoyable and well managed experience while purchasing my first Audi. They worked with me and did not pressure. I got a very good deal on a lightly used loaner. Highly recommended. More

Do yourself a favor and go to Orlando for an Audi Bunch of liars. They sell you words and promises; all smiles and then they didn't come through with a few small things. Our car Q5 has wheel locks Bunch of liars. They sell you words and promises; all smiles and then they didn't come through with a few small things. Our car Q5 has wheel locks but did not come with the key. We asked and they ignored our request for a key. I have to buy one now. Also, our car was not detailed as promised. When we take it for service, they wash but don't even bother to even vacuum the car. Great customer service! Go deal with a real dealer....not these want a be's. More

DAMAGED OUR BRAND NEW CAR HORRIBLE EXPERIENCE!!!! Brought our BRAND NEW Audi Q5 in for our first service and on pick up I noticed there were scratches EVERYWHERE, inside and ou HORRIBLE EXPERIENCE!!!! Brought our BRAND NEW Audi Q5 in for our first service and on pick up I noticed there were scratches EVERYWHERE, inside and outside of our car!!! We showed it to service department before driving off the lot, where their solution was to wait a week until one of the service managers got back from vacation?! The GM Shay eventually agreed to fix after phone calls on our part to the dealership. They had our car for 2 weeks to 'fix' damage, just to find out they were only fixing half of the damage! Now the GM is REFUSING to fix the 15+ scratches on outside of the windshield thats directly in the drivers line of sight. This is our first Audi purchase and now because of Audi of Melbourne this will be our last! This is a brand new car that was shipped in for us, they damaged it and want us to just deal with it? Scratches inside and outside of our car! BEWARE DO NOT BUY FROM HERE!!!! More

Thieves and liars They bought my car 10000 dollars less than market. They gave me the 3.0 liter for a day, then when I wanted to change it to the certified A7, they bou They bought my car 10000 dollars less than market. They gave me the 3.0 liter for a day, then when I wanted to change it to the certified A7, they bought it back less than I paid 24 hours earlier by 8000 dollars. Ed Sears is the worst dealer I dealt with and I change my car yearly. More

Caution - Carfax was doctored I really can't caution you enough to steer clear of this dealer! Drive the extra distance and go to a real Audi dealer who prides themselves on qualit I really can't caution you enough to steer clear of this dealer! Drive the extra distance and go to a real Audi dealer who prides themselves on quality cars and honesty. They buy and sell cars that have been damaged and do not report it on carfax. They don't even act surprised or like they care when you bust them... nightmare. Audi USA investigated! More

Excellent Experience This dealership made the choice for me concerning the purchase of a new SUV. I did a great deal of research on line and had a shortlist of cars (4) th This dealership made the choice for me concerning the purchase of a new SUV. I did a great deal of research on line and had a shortlist of cars (4) that I was going to chose from. The dealership visit was the last rating before the choice was made. This dealership made the deal that I wanted and has followed through grandly with post sales service and attention. I would recommend them and Audi to anyone interested in an upscale SUV. More

Buyer beware! This dealership sold me a car that had a clean Carfax when it had been in a major accident and repainted. They are in the business of doing this!!! Do not trust them. clean Carfax when it had been in a major accident and repainted. They are in the business of doing this!!! Do not trust them. More