Audi Millburn
Maplewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My wife leased a VW Jetta and I a VW Passat VR6 from Jake Auslander prior to DCH discontinuing its VW division. We each had such a positive experience due to Jake's professionalism and honesty (that's right, Auslander prior to DCH discontinuing its VW division. We each had such a positive experience due to Jake's professionalism and honesty (that's right, an honest car salesman!!) that as my VW lease approached maturity, I had no reservations in seeking Jake out at the Audi division, where he had been transferred from VW. It was like reuniting with an old friend. His easygoing, warm, sincere manner coupled with his product knowledge and attentiveness to detail in finding exactly what I wanted without pressuring me into paying for something I didn't want made my experience truly pleasurable. Jake Auslander is a true gentleman who prides himself on not sacrificing his reputation to "make a buck". After signing my new car lease with Jake, I then had the pleasure of dealing with finance manager Rui Tome, who painstakingly reviewed with me every detail of my lease, making sure I had no questions or misconceptions. He even escorted me to the new Lavazza espresso maker where he proceeded to brew me a cup (I alluded to the espresso maker and my love for the stuff as I entered his office)! It's the "little things" that mean so much, and because of this, I will remain a DCH Audi customer. More
Andrew Woolcock was great, he was very willing to work with us and defied the stereotype of a typical 'car salesman'. I didn't dread dealing with him like I did while shopping around with other dealers. with us and defied the stereotype of a typical 'car salesman'. I didn't dread dealing with him like I did while shopping around with other dealers. He was very flexible and willing to negotiate with us and wasn't pushy at all. He was very upfront and honest and made car buying as painless a process as it could be. Could we have gotten a better deal if we were negotiating harder - probably yes, but you never really know - and I still think we good a great deal with him overall. After we signed the papers to purchase the car, it was well after the closing time. Andrew stayed late, and patiently went through all the new features of the car while waiting out in the cold late that night. I think he is a model salesman when it comes to providing excellent service. More
I went to DCH on Saturday 12/19. They did my FIRST service for 5000 miles on my BRAND NEW 2009 Q5. Right after we pulled away from the dealer, we started to smell burning oil but we thought it was due service for 5000 miles on my BRAND NEW 2009 Q5. Right after we pulled away from the dealer, we started to smell burning oil but we thought it was due to a minor spill during the oil change. I smelled burning oil everytime I drove after 12/19 and finally last night (12/22) when I was driving, the light came on stating that there is "min" engine oil. I mediately turned around and headed towards my house. Right after I pulled into my garage, my car advised me to stop driving immediately. When i looked under my car, there was a puddle of oil and my entire garage smelled like burning oil. DCH asked me to get Audi tow my car. When the towing company came the next morning (12/23), the towing company (from Audi roadside assistance) wants to charge $50 for the oil leak clean up and another $50 for pushing my car out the garage since they can't start the engine. After 16 hours of struggle since the night before, DCH informed me that they will send their own towing truck to my house (about 12 miles away from the dealer). I was waiting to see what DCH can do for me. I went to DCH because i saw all the past good ratings. They sent Miguel (he was very patient and sweet) and someone else to tow my car and cleaned the oil spill in my garage. They called me in the afternoon that the problem was caused by a pinched seal so they drained my engine (thank god there was still some oil left) and added engine oil and washed my car. The seal got broken could be caused over-tightening when they screwed it in. Anyway, my very upset 20 hours turned out to be OK. They delivered my car to my house around 3pm and cleaned my garage with some other chemical again. More
the professionalism of dch audi millburn is unsurpassed. rocco is an expert at explaining what is wrong with my car and how they will fix it. the machanics are superb and quick. the salesmen are so friend rocco is an expert at explaining what is wrong with my car and how they will fix it. the machanics are superb and quick. the salesmen are so friendly and know all about the cars they sell. Every time I go to the dealership I am sooo satisfied. the guys are a 10!!! More
Andrew was extremely helpful in getting the Audi I wanted and at a great price. When I picked it up, the car was ready and the purchase was quickly processed. Andrew spend a lot of time going over the featu and at a great price. When I picked it up, the car was ready and the purchase was quickly processed. Andrew spend a lot of time going over the features of the car,which I appreciated. It was a pleasure working with him. I would definitely purchasing another car from him. More
Experience was spectacular. There are many audi dealerships closer to my home, but i decided to go to DCH Audi due to the professionalism of the staff and how accommodating the managers were. They dealerships closer to my home, but i decided to go to DCH Audi due to the professionalism of the staff and how accommodating the managers were. They were extremely helpful in identifying my needs and assisting me through the process. I would recommend this dealership to anyone that is looking for a new or pre-owned audi. I assure you won't be disappointed. More
The dealer helped alot in getting the credit approval for me as the person who has just been in USA for 16 months. They helped me lot getting discount for auto insurance in Liberty Mutual. The staffs are rea me as the person who has just been in USA for 16 months. They helped me lot getting discount for auto insurance in Liberty Mutual. The staffs are really helpful. The after sales support is very good in providing assitance. More
I bought a new 2010 A5 recently and was very satisfied w/ DCH Audi's Sales process. Salesman was extremely knowledgable of all models and features and was quickly able to narrow search. Also was excellant DCH Audi's Sales process. Salesman was extremely knowledgable of all models and features and was quickly able to narrow search. Also was excellant at obtaining different model configurations to view and test drive. made the selection process very easy and I got a great car @ a great price. Very little haggling and everything was taken care of. very professional. I would highly recommend More
Wow. I was referred to this dealer when inquiring about purchasing a new Audi. Needless to say I walked away very impressed with a new 2010 A4. Knowledgeable sales personnel like Leo Yam made the experienc purchasing a new Audi. Needless to say I walked away very impressed with a new 2010 A4. Knowledgeable sales personnel like Leo Yam made the experience enjoyable with no stress plus the price was great. Leo explained all the features, answered all my questions and provided a fair price with low cost financing. Everyone at the dealership I met was courteous and I never felt rushed or pressured. Plus they all seemed to genuinely like working there and spoke highly of the company (DCH). It seemed like all of them had worked for the company more than 10 years. I met GM Edmund Auw, a 24 year DCH employee. That says a lot about the dealership group. Great guy who spent a good 15 minutes with me just talking. I'll definitely buy here again. By the way, this dealer is about 65 miles from my house. I had better closer alternatives, just not better ones. More
I can not say enough good things about Millburn Audi and it's employees! I had been looking for a used car for the last two weeks, and had become frustrated with the service and demeanor of other dealershi it's employees! I had been looking for a used car for the last two weeks, and had become frustrated with the service and demeanor of other dealerships, when I happened across Millburn Audi's listings on Autotrader.com. From my first phone call to when I entered the dealership, the employees were genuinely friendly, courteous, and honest - qualities not readily found in auto dealers. They went out of their way to accommodate my tight budget, and make my purchase a reality given the constraints! They made me feel like a person and not just another sale. Their honesty and customer service is commendable and based on the service I've received thus far, I'm sure that if/when I have to bring my car in for tune-ups, I will receive the same level of service. I would recommend them without question to my family and friends - and have actually already done so via email, phone, and text! The next time I need to purchase a car, they will be the first dealership to which I will look! Thanks Leo, Alfred, and Millburn Audi! More



