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Audi Millburn
Maplewood, NJ
1,043 Reviews
Audi NJ location, DCH Millburn Audi, an award winning Audi dealer in New Jersey, is conveniently located in Maplewood, NJ, just minutes from the Garden State Parkway and Interstates 78, 280, and 287. We are a proud member of DCH Auto Group, a network of award-winning car dealerships in metropolitan New Jersey, New York, Connecticut and southern California.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,043 reviews
June 28, 2007
Purchased a used Jeep from deeler. Told it was inspected. Told a recall had been done. 3 weeks later had a problem related to the radiator recall. They refused to fix it with no charge. CHarge inspected. Told a recall had been done. 3 weeks later had a problem related to the radiator recall. They refused to fix it with no charge. CHarged us parts but charged us twice the average price for the radiator. That radiator broke 2 days later. They refused to look at it without charging us again. When we disputed the charge they lied to Amex and said that we never brought the vehicle back. When we complained to Audi USA, they told them that the vehicle was not under warranty because it had 80K miles, it actually has 51K miles on it. Basically they don't stand behind their products or their work. More
by smcmechen
Employees Worked With
Al Khouri, Nester Lark
May 07, 2007
My family and I recently moved from Manhattan to South Orange and were looking to establish a relationship with a local dealership. We went to Audi because of the fabulous reputation they have for making Orange and were looking to establish a relationship with a local dealership. We went to Audi because of the fabulous reputation they have for making vechicles of excellent workmanship and safety. We went to DCH Audi in Millburn (that's right they even lie about their actual location - it is not in Maplewood) looking for a used car and we bought a Jeep with the assurance that it was under warranty for 30 days and that they did a thorough inspection of the car. Although we had been assured that the radiator recall was supposed to have been checked and replaced during the 150 point inspection before we bought the car, it had not been replaced and had caused a serious amount of damage to the car. When we did bring it in for repairs they refused to honor the warranty and we paid over $900 for a radiator that broke because they did not inspect the car properly in the first place! A week after the repair we again experienced the same problem and when we called the facility to speak with someone about honoring a replacement of faulty parts free of charge we have gotten no response or definitive answer. We finally decided it was not a good idea to bring it to them for any further repairs given their history of bad behavior with us. BOTTOM LINE - IF YOUR FAMILY NEEDS A RELIABLE VECHICLE NEW OR USED THIS IS NOT A RESPECTABLE DEALERSHIP TO BUY FROM. YOU'LL SAVE TIME AND MONEY GOING ELSEWHERE. YOU DON'T WANT TO BE LEFT ON THE SIDE OF THE ROAD WITH YOUR CHILDREN IN A CAR THAT DOESN'T RUN AND A DEALERSHIP WILL NOT TAKE RESPONSIBLITY FOR THEIR ACTIONS. More
by jcm519
August 18, 2005
Bought a new Audi A3 from Alan Chiang. He was professional, responsive, and great to deal with. I don't like visiting car dealerships b/c I generally hate dealing with the salesmen, but Alan and professional, responsive, and great to deal with. I don't like visiting car dealerships b/c I generally hate dealing with the salesmen, but Alan and the other people at DCH made it more than tolerable...they made it a pleasure to buy my first brand new car. The price was fair, and there were no last-minute pressure pitches to buy add-ons (just a few suggestions without any push to buy). I highly recommend buying a new Audi from DCH Audi, and most especially from Alan Chiang. More
by sinclair_paul
Employees Worked With
Alan Chiang
