Audi Millburn

After researching multiple dealers in northern NJ for a lease on a 2011 A4, I found DCH Millburn Audi on this site. I called Tony Lento and explained I had an offer on the table from Paul Miller Audi and lease on a 2011 A4, I found DCH Millburn Audi on this site. I called Tony Lento and explained I had an offer on the table from Paul Miller Audi and Jack Daniels but was concerned about their rating (more on this in a bit). I asked if he could or would match or beat the offer. Not only did he beat it, he beat it by a few bucks a month on a lease with a much lower down payment. Sound like a little but it was for a better car (more features) and he returned with the deal within 10 minutes of my call. His deal was so good that another dealer (Town Audi) didn't believe they were serious and warned me of a bait and switch - they told me DCH could not be offering us this deal; it didn't make sense. Well the deal was done and Tony was easy to work with and very professional. Be careful of Paul Miller. I dealt with the "The Audi Lady" - Pam" and the only thing she will tell you is that she's been selling cars for 11 years; the talk became nauseating. Also, do not go to Jack Daniels. They were horrible. Between JD and PM I felt like I was buying a used Yugo. Too much talk and too much xx. Let's face it, we're buying a higher class vehicle and time is valuable so I don't want to be spending an inordinate amount of it haggling or hearing about how many cars you sell a month. I want quickly to get to the bottom line and the win/win deal and drive away. I was hesitant about buying an Audi because too many times I've heard that the customer service sucks. At DCH this was absolutely NOT the case. A few days after I bought the car, I found that the car experienced a slight wobbled at high speeds and I called it in. Flavio was my service rep and set up a drive with Miguel (the shop foreman). Miguel drove the car and agreed that there was a balancing issue and they would fix it no charge. The best part of the experience was how quickly I was taken care of. I literally waited no more than 5 minutes the first time arrived to show them the issue, they arranged for a drop off and a loaner car for the week after and I was immediately taken care of when I pick up the car after it was fixed. Anytime I called, they returned the call. Very professional. More

I bought my 2011 Q7 from DCH and the sales process was a breeze. Leo was very straight forward in his approach, no pressure, and gave the best deal right upfront. I would highly recommend these guys to an breeze. Leo was very straight forward in his approach, no pressure, and gave the best deal right upfront. I would highly recommend these guys to anyone looking to buy an Audi. In my past I have had very bad experience with Princeton Audi. DCH Audi service is also very prompt and courteous. More

DCH made me feel like family as soon as I walked through the door. It was extremely easy purchasing my new 2011 Audi A5. It took less then 1 hour to complete the whole process. The salesman Joe Sasso mad the door. It was extremely easy purchasing my new 2011 Audi A5. It took less then 1 hour to complete the whole process. The salesman Joe Sasso made me feel like I was family. He was constantly asking if everything was OK, if I need coffee or espresso. These little things make a buyer never wanting to leave the dealership. It has been 4 months now and Joe Sasso still calls me to make sure I am enjoying my Audi and if there is ever a problem never hesitate to contact him. I give this dealer a thumbs-up especially Joe. More

I purchased my second Audi from DCH Millburn Audi. My experience this time was as good or better than the first time. Joe Sasso is a knowledgable and friendly sale rep. His low key, low pressure style experience this time was as good or better than the first time. Joe Sasso is a knowledgable and friendly sale rep. His low key, low pressure style made the experience pleasant and ultimately successful for me and also them. His follow up post sale has been excellent too, which showed me that he is interested in the relationship and my long-term satisfaction, not simply the sale of the day. I would highly recommend Joe to other interested Audi buyers. Jeff More

Jake was great. Everthing was incredibly easy, any issues or concerns were handled immediately and were resolved in the best posible manner. Given the circumstances I feel I was given a good deal on the car, or concerns were handled immediately and were resolved in the best posible manner. Given the circumstances I feel I was given a good deal on the car, which is beautiful. I visited a good share of dealerships looking for a car, DCH was probably the seventh or eigth one and it was hands down the best experience. I will be back for an A5 in a few years. More

my wife and I went for a Saturday ride and stopped by DCH Millburn Audi to see what they had in CPO inventory. Jake was the sales person who contacted us and helped us determine what inventory we should Millburn Audi to see what they had in CPO inventory. Jake was the sales person who contacted us and helped us determine what inventory we should look at. He was very helpful, understood the product and answered all questions that we had. We eventually came to a purchase agreement and bought a car. The whole process was painless. We meet other representatives of the dealership and they too were very helpful and made us feel like we had been doing business with them for many years. (I had owned MB vehilces for the past 20 years) Jake called me today to ask if I was happy with the car, how did it drive in the snow, did I have any questions for him (I did and he answered all of them) and then told me that I could call him at any time and he would assist me however he could. Are you kidding, this Dealership is Aces and so is Jake. Go to DCH Millburn if you want to be treated like a Customer. More

WOW WHAT A GREAT DEALERSHIP! since the first phone WOW WHAT A GREAT DEALERSHIP! since the first phone call to driving away in the pre-owned car it was a pleasant experience! Jake was very knowledgea WOW WHAT A GREAT DEALERSHIP! since the first phone call to driving away in the pre-owned car it was a pleasant experience! Jake was very knowledgeable about the car we inquired about. when you call him on his day off his cell phone rings and he answers! we felt comfortable through the whole process with every person we dealt with. dealership was spotless and the entire staff was super friendly. I would recommend DCH to anyone! top notch all the way! had a horrible experience with audi of Manhattan and wouldn't recommend them to anyone DCH IS THE WAY TO GO!!! More

First time audi owner. They gave a very good price! car was delayed to 3 months due to custom color scheme I ordered, Leo worked hard and diligently to ensure i got it before the holidays and a trip I plan was delayed to 3 months due to custom color scheme I ordered, Leo worked hard and diligently to ensure i got it before the holidays and a trip I planned! very satisfied owner thanks to Leo& DCH More

Great experience all around. Jake was friendly and went above and beyond what was necessary to get our (used) car ready for pick up. We really appreciate the attention to detail and follow through. The car above and beyond what was necessary to get our (used) car ready for pick up. We really appreciate the attention to detail and follow through. The car was clean and in excellent condition when we picked it up. More

This dealership was a pleasure to visit and learn about the Audi experience. There was no sales pressure and the team was excellent. Our particular sales person Joe Sasso was the best car rep I have work the Audi experience. There was no sales pressure and the team was excellent. Our particular sales person Joe Sasso was the best car rep I have worked with since I've been buying automobiles. I highly recommend Millburn Audi as a pleasurable car buying experience. More