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Audi Millburn - Service Center

Maplewood, NJ

4.9
421 Reviews
Call Service Center (973) 762-8500

421 Reviews of Audi Millburn - Service Center

Sort by
January 09, 2024

It was easy to make an appointment and they couldn’t have been nicer. They even drove me to work. More

by leyedvab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jan 09, 2024 -

Audi Millburn responded

We take pride in being your trusted service provider and are happy to have been able to accommodate your travel needs while we tended to your vehicle. It's great to hear you enjoyed an easy scheduling experience and friendly service, and we hope to work with you again here at Audi Millburn.

Helpful
January 03, 2024

She was very helpful, she took her time to listen. Was ready to save a problem. Thanks you. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Audi Millburn responded

Thank you very much, Victor, for working with us to care for your vehicle. Your kind feedback will mean a lot to Amanda, as she takes pride in her attentive assistance. We're always happy to help here at Audi Millburn and look forward to the next opportunity to be of service to you.

Helpful
December 30, 2023

My service appointment went very smoothly. They completed the service faster than they estimated. They also did 3 recall notice items. More

by Cgkopser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jan 02, 2024 -

Audi Millburn responded

We strive to maintain an efficient and attentive service department at Audi Millburn, so we're glad our team was able to get your back on the road quickly. Thanks for taking the time to share your feedback. Let us know if there is anything else we can assist with in the future!

Helpful
December 29, 2023

Always polite and very consistent. Service always completed on time and with maximum quality. Easy to gain appointment. More

by Jerrybryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Audi Millburn responded

Jerry, we're glad to know you've had consistent and quality service at Audi Millburn, Jerry. We always aim for efficiency in our appointments. Thanks for the review! Let us know if we can assist with anything else in the future!

Helpful 1
December 27, 2023

Amanda was awesome, one of the best. Was clear, concise, professional, and incredibly helpful. After a few mediocre visits recently she’s restored my trust in DCH Audi. Keep up the great More

by NJAudisince04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Palma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2023 -

Audi Millburn responded

We're glad to know that Amanda was able to provide you with a top-notch experience at Audi Millburn. It's great hearing your trust has been restored, and we'll definitely keep up the good work! Thanks for sharing this feedback. We look forward to seeing you again during your next visit!

Helpful 1
December 26, 2023

Very thorough service performed. Amanda is extremely helpful and knowledgeable. I always trust her recommendations. More

by LMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Dec 26, 2023 -

Audi Millburn responded

We're glad to know that Amanda and our team at Audi Millburn were able to provide you with the thorough service you deserve! It's great to know you trust Amanda and her knowledgeable recommendations. Thanks for choosing us for your maintenance needs! See you next time!

Helpful
December 20, 2023

Customer Service is great. Very professional. Work is done in a timely matter. Satisfied Customer. More

by blount6616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Audi Millburn responded

Nothing beats hearing when an Audi Millburn guest was satisfied with the team's effort. Thank you for complimenting the professionalism, customer care and timely service you enjoyed while visiting. Travel safe and we'll see you again down the road.

Helpful
December 17, 2023

Excellent service. I took my 2019 A4 for service. Robert Velazquez was very helpful. I definitely recommend DCH Audi of Millburn. More

by Jgmelquiades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mizera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Audi Millburn responded

It means a lot to us having earned your recommendation, and we sincerely appreciate being trusted with caring for your Audi A4. We'll make sure Robert hears of your compliments as well and know he'll be proud. Drive safe and come back to see us again whenever we can next be of service here at Audi Millburn.

Helpful 1
December 11, 2023

Friendly and professional service. Quick and efficient turnaround with my overall service needs. Excellent communication throughout the process. More

by Nashbreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2023 -

Audi Millburn responded

This is exactly the experience we strive to provide all our Audi Millburn guests, Nash, and we sincerely appreciate the kind feedback. Thank you for trusting us with your vehicle's care. It's our pleasure to have delivered you excellent communication along with friendly, professional and timely service, and we look forward to assisting again in the future.

Helpful
November 30, 2023

Excellent, on time, communicative. It’s everything you can ask for in a service center. More

by vajoaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Audi Millburn responded

We love to hear this kind of feedback from one of our valued Audi Millburn guests. It makes us proud to be your trusted vehicle service provider, and it was our pleasure to keep you informed while providing efficient, excellent service. Travel safe and we'll see you again next visit.

Helpful 2
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