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Audi Napa Valley
Fairfield, CA
72 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 72 reviews
August 29, 2025
Leasing my new Audi Q6 at Audi Napa Valley was an excellent experience from start to finish. Devin was outstanding—friendly, knowledgeable, and extremely efficient. He explained everything in detail excellent experience from start to finish. Devin was outstanding—friendly, knowledgeable, and extremely efficient. He explained everything in detail without ever trying to upsell or pressure me, which made the whole process feel effortless. On top of that, he walked me through all the features of the car and made sure I was completely comfortable before driving off. The level of care and professionalism made me feel valued as a customer. I’d highly recommend Audi Napa Valley, and Devin in particular, to anyone considering an Audi. More
by clarencefoxw
Employees Worked With
August 17, 2025
What I asked for I received! AJ truly gave it his all to make sure I left satisfied. From start to finish he was professional, courteous, and went above and beyond. I am happy I AJ truly gave it his all to make sure I left satisfied. From start to finish he was professional, courteous, and went above and beyond. I am happy I chose Volkswagen of Fairfield! More
by andrea.chappell2000
July 28, 2025
From the moment I contacted Devin, I knew I was in good hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know tha hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know that if I had further questions to ask him. He was not pushy or aggressive at all, but just supportive and really tried to figure out what my needs were and what I was looking for and if he had a solution to those. He then went to his manager, and he and his manager worked up a great deal for me on the vehicle and was very clear about any other associated fees or additions so I didn’t feel like I was being manipulated or misled in any way. That sense of clarity and Direct communication was greatly appreciated by me and I’m sure it would be greatly appreciated by anyone. He delivered on everything that he said, and has been completely accessible throughout the entire process and post sale to make sure that I never felt like just another customer. Great work, Devin. Keep up the great work. Thank yoi. More
by jayemoskowitz
July 22, 2025
Ashley was incredible from the first call! She helped me choose the right vehicle, work on the loan program, and answer all additional questions. On top of that, she is very positive and energ She helped me choose the right vehicle, work on the loan program, and answer all additional questions. On top of that, she is very positive and energetic, which makes the process much easier. Highly recommend a professional salesperson, and I've worked with a lot of people before. Wishing her a huge success! More
by AnnaP
Employees Worked With
July 01, 2025
Mo and Doreen worked to locate the exact car I specified. Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overal Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overall .experience. I’m very happy with my purchase and Mo’s help! More
by j
June 18, 2025
I was very pleased with jones Andy's help in purchasing the car. I will come back here when I need to buy another car. the car. I will come back here when I need to buy another car. More
by Huaanhchuong
June 17, 2025
Ashley was a joy to work with. She put a lot of effort into getting the car we were looking for since the car we were interested in was not even available yet at the dealership. Th She put a lot of effort into getting the car we were looking for since the car we were interested in was not even available yet at the dealership. The paperwork went smoothly, so all in all a very pleasant experience! More
by schakenraad
Employees Worked With
June 09, 2025
Mo was great. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. More
by Mcdrvt
Employees Worked With
June 06, 2025
Ashley was incredible to work with! She helped us get into the car we really wanted and made the entire process smooth and easy. She was super friendly, knowledgeable, and went above an She helped us get into the car we really wanted and made the entire process smooth and easy. She was super friendly, knowledgeable, and went above and beyond to make sure we were happy. If you’re looking for someone who truly cares and makes things happen, Ashley’s your go-to! More
by L
Employees Worked With
June 05, 2025
JB was great . He made everything very easy in finding the right car. . .I really liked the dealership and their personnel. He made everything very easy in finding the right car. . .I really liked the dealership and their personnel. More
by Barrymr
