Audi Napa Valley

When i showed up i was greeted by Ashley Flores. I did not know what i wanted and she was very very patient and did not mind showing me more cars. I did not know what i wanted and she was very very patient and did not mind showing me more cars. More

Audi Napa Valley provides exceptional customer service. Doreen and Ashley were attentive, knowledgeable and helped make my car purchase the best dealership experience I have had. I would highly recommend A Doreen and Ashley were attentive, knowledgeable and helped make my car purchase the best dealership experience I have had. I would highly recommend Audi Napa Valley! More

We recently purchased a used vehicle from Ashley, and the entire experience was absolutely seamless. Ashley was incredible to work with — seriously the total opposite of the typical car salesperson stereotyp entire experience was absolutely seamless. Ashley was incredible to work with — seriously the total opposite of the typical car salesperson stereotype. She added so many personal touches, like sending videos of the vehicle and even giving us her personal number so we could reach out with questions anytime. From the moment we walked in, Ashley went above and beyond to ensure everything was smooth, straightforward, and stress-free. It honestly felt like she was more of a friend helping us out than someone trying to make a sale. She exceeded our expectations in every way — professional, knowledgeable, and genuinely caring. It is rare to find someone so committed to customer satisfaction, and we couldn’t be happier with our purchase. I recommend Ashley to everyone looking for a vehicle, and we are already planning to contact her again in the next few months for our next car purchase. Thank you, Ashley! More

I needed a car for my grandson who I love dearly. This car had to be reliable, safe, and have sporty features for a young man. We found it!!! Mr. Jones answered all our questions professionally and This car had to be reliable, safe, and have sporty features for a young man. We found it!!! Mr. Jones answered all our questions professionally and with statistics to prove all the information. I could not ask for a better fiduciary, we were in good hands. A wonderful experience. Thank you for treating us with respect and dignity. More

Patient and professional. They worked with us to get the model closest to what we wanted. We chose the extra features we wanted and did not feel pressured at any step. They worked with us to get the model closest to what we wanted. We chose the extra features we wanted and did not feel pressured at any step. More

Samir was an excellent assistant that helped us clear all out doubts about the process of buying a new car, he answered all our questions, had a lot of patience and fluent knowledge about the hole process. out doubts about the process of buying a new car, he answered all our questions, had a lot of patience and fluent knowledge about the hole process. More

I came to Audi Napa Valley specifically for the RS6, and Ashley made the entire process seamless and enjoyable. From the moment I arrived, she was incredibly helpful—answering all my questions, walking me t Ashley made the entire process seamless and enjoyable. From the moment I arrived, she was incredibly helpful—answering all my questions, walking me through the details of the car, and making sure I felt confident every step of the way. Her professionalism and down-to-earth attitude made the experience feel easy and stress-free. It’s clear she knows her stuff and genuinely cares about her customers. If you're thinking about getting into an Audi—especially something as special as the RS6—I highly recommend working with Ashley. More

I was so comfortable with AJ . I never felt that (as a female) I was being taken advantage of. He was over the top professionally. Mr AUDI brand this WELL dressed SILVER FOX is a G I never felt that (as a female) I was being taken advantage of. He was over the top professionally. Mr AUDI brand this WELL dressed SILVER FOX is a GEM!!!! More

I arrived simply looking to explore my options after learning my prior car could not be repaired. He got right on it, with my needs in consideration, helping me to explore my options. He gave me time, s learning my prior car could not be repaired. He got right on it, with my needs in consideration, helping me to explore my options. He gave me time, space, several test drives (smiles) and just enough info to inform my thought process, so that I could make an informed decision without pressure. He was very professional, and it was clear that he cared about my car-buying experince. He worked magic for me... all the key points lining up for me, beyond what I expected, resulting in me driving away with my next, much needed and very stylish car, if I may say so myself! I'm very thankful and would recommend him to anyone! More

Andy was terrific and helpful throughout the process. He was responsive and knowledgeable and helped me find the perfect car for me. He was responsive and knowledgeable and helped me find the perfect car for me. More