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Audi Napa Valley

Fairfield, CA

4.8
65 Reviews
Audi Napa Valley is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Parkway , CA

Fairfield, CA

94533

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Showing 65 reviews

April 16, 2025

Samir was an excellent assistant that helped us clear all out doubts about the process of buying a new car, he answered all our questions, had a lot of patience and fluent knowledge about the hole process. More

by enmanueldth696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Napa Valley responded

We're pleased to hear our team was able to assist you so well with your car buying process. Thank you for your feedback, and enjoy your new Audi.

April 16, 2025

I came to Audi Napa Valley specifically for the RS6, and Ashley made the entire process seamless and enjoyable. From the moment I arrived, she was incredibly helpful—answering all my questions, walking me t More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Napa Valley responded

Our team at Audi Napa Valley always aims to provide a seamless experience. We're glad you had a great time exploring the RS6 with us, and we'll be sure to pass along your kind words. Thank you for choosing Audi Napa Valley and enjoy your new car.

April 09, 2025

I was so comfortable with AJ . I never felt that (as a female) I was being taken advantage of. He was over the top professionally. Mr AUDI brand this WELL dressed SILVER FOX is a G More

by kathyj31462
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Audi Napa Valley responded

We're glad to hear you felt at ease with our team. Thank you for sharing your experience with us at Audi Napa Valley.

April 09, 2025

I arrived simply looking to explore my options after learning my prior car could not be repaired. He got right on it, with my needs in consideration, helping me to explore my options. He gave me time, s More

by Nickelz25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Audi Napa Valley responded

Thank you for sharing your positive experience with us at Audi Napa Valley. We’re glad our team could help make the car-buying process smooth for you and provide the information and service needed. Enjoy your stylish new car!

April 07, 2025

Andy was terrific and helpful throughout the process. He was responsive and knowledgeable and helped me find the perfect car for me. More

by mbrountree88
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Audi Napa Valley responded

We're happy to hear that our team provided a great experience in finding your perfect car. Your feedback is much appreciated. Thank you for choosing Audi Napa Valley.

April 03, 2025

Car shopping is not one of my favorite things to do. Having said that I was very pleased with my experience at Audi Napa Valley and particularly with my salesperson and sales manager. Our salesperson w More

by Pab
Recommend Dealer
Yes
Employees Worked With
Jaydan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Audi Napa Valley responded

We're glad to hear you had a positive car shopping experience with us at Audi Napa Valley. Our team appreciates your recommendation and values your feedback. Wishing you many enjoyable miles in your new vehicle.

March 19, 2025

Just leased a 2025 Q5. Love the car!! So appreciative of all the help and patience AJ provided us through the lease process and afterwards. He is always available to answe More

by sateitel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Audi Napa Valley responded

We're pleased to hear that you love your new 2025 Q5. Our team always strives to provide excellent service throughout and beyond the lease process. Thank you for choosing Audi Napa Valley; enjoy your drive!

March 18, 2025

This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered More

by cccampi43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

cccampi43 responded

This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered all of my questions. Specifically Ashley and Mo were helping me make the decision about the car and spent so much time helping me learning all of the technology with the new car.

Mar 18, 2025 -

Audi Napa Valley responded

Thank you for choosing Audi Napa Valley and sharing your experience. We're glad our team could assist with your new Audi Q5, especially when it came to understanding its technology. Enjoy the ride!

March 16, 2025

I’m very happy with the service,support & follow up. Michael, Doreen, Sean… Great team ! More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brownrigg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Woleslagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Thomas, Sean Salansky
Mar 16, 2025 -

Audi Napa Valley responded

Thank you for your feedback. We're pleased to know our team could provide a great experience at Audi Napa Valley.

March 11, 2025

It was a great experience. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. More

by shandaunbankes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doreen Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Sammur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Audi Napa Valley responded

Thank you for recommending Audi Napa Valley. We’re glad the team made your experience smooth and pleasant.

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