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Audi Natick

Natick, MA

4.7
855 Reviews

549 Worcester Street

Natick, MA

01760

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855 Reviews of Audi Natick

January 26, 2010

I purchased my car at Bernardi in 2005. Ever since, the car has been serviced there. Not once has there been anything but positive experiences for me. It started with the sales dept. and has continued for More

by 111636bd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 26, 2010 -

Audi Natick responded

Thank you 111636! I see how much factory-sponsored training our Advisors and Techs receive on literally a monthly basis. As today's cars become more and more sophisticated, how anyone could entrust their car to someone other than a Certified Audi Dealer is simply unfathomable to me. Bernardi Audi thanks you and it clearly sounds like your car does too! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com/

January 26, 2010

This past weekend my wife and I paid a visit to Bernardi to lease a new 2010 Audi A4 P+. The entire experience from the test drive to the final signing of the paperwork for the car was a warm and welcoming More

by Bostonian1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Zalewski, Steven Shenouda
Jan 26, 2010 -

Audi Natick responded

Thank you Bostonian! With the salespeople I like to talk about the three P's and the K. Personality makes it fun for the customer, Persistence demonstrates our commitment to and appreciation of the customer, Price puts our best foot forward, but it all goes for not without Knowledge! Enjoy your car for many, many miles! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 25, 2010

Just had my 25k service in the middle of New England winter. They did everything that was needed, updated 2 auto recall issues, and cleaned the car to a fare-thee-well. This is my second Bernardi Audi T More

by RussMerriam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 26, 2010 -

Audi Natick responded

Thank you very much Russ! I believe that nothing speaks more highly of a brand and its dealer as does a customer's ongoing diligence with service and their repeat purchases. Please know that we take neither for granted and are constantly striving to improve our performance and processes to a higher level of service based on the customer feedback we receive. Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com/

January 22, 2010

I highly recommend Bernardi Audi for service. I bought my car from them about a year ago and have gone there for scheduled maintenance. They are very professional, friendly, and a real pleasure to deal with More

by tahall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 22, 2010 -

Audi Natick responded

Thank you Tahall! Another extra we offer for you when you need it is a car from our fleet of FREE Audi loaners! Bob Grelotti, General Manager. 508-651-0388. http://www.bernardiaudi.com

January 18, 2010

I have had this car for 6 years and bought it new from Bernardi. It is my first experience with Bernardi or Audi. from the first i have found, Steve and every member of the team completely focused on a More

by Jay Baitler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross
Jan 22, 2010 -

Audi Natick responded

Hi Jay, Thank you for your review! One common question is always how long one can expect their car to last. It really is true there's no greater service you can do for both you and your car as to have it regularly attended to by our Factory-Trained Certified Audi technicians! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 18, 2010

OVERALL: A+. I've bought several cars so far, and each time I felt lied to, cheated, or abused in some way because I'm a woman buying a car. With Chris Collotta, I experienced the exact opposite. Chris More

by LauraBriere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Collotta
Jan 22, 2010 -

Audi Natick responded

Hi Laura, thank you so much for the A+ grade! Updates on an incoming car is SO important for a customer's peace of mind. Even if there is no new information to tell, just knowing that the salesperson is there with you in mind means everything! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 16, 2010

I have done business with Bernardi Audi for many years, including purchasing cars and having cars serviced. This is one of the great auto dealers. I recently purchased an Audi A6. My salesman, Dave Hamil More

by enyaw201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Hamilton
Jan 22, 2010 -

Audi Natick responded

Thank you Enyaw! Dave's been a member of our team for many years and also assists many customers with their financing needs as well. He becomes more dedicated and knowledgeable to his craft as each month goes by! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 16, 2010

Fantastic experience. i visited several other Audi dealers in my area and none came close to the service, friendliness, pricing and overall experience. I have already recommended Bernardi Audi to many More

by r80921119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
Jan 22, 2010 -

Audi Natick responded

Thank you R809! We really do care about our customers and they tell us staying in touch with them demonstrates that. As time and miles go by, our thoroughly knowledgeable service staff will also call or email friendly reminders to you that a service visit may soon be due too. Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 15, 2010

I already owned an Audi that I had bought from another dealer when I decided to buy a new Audi. I visited several Audi dealerships in and around the Boston area. I knew exactly what car and options I wa More

by kapps123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Tonel
Jan 22, 2010 -

Audi Natick responded

Thank you Kapps! In this day and age there truly are many fine cars from which to choose. I guess you might agree then that the deciding factor often comes down to the abilities of the salesperson and the organization they represent. We are so aware of that importance to a customer! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com

January 15, 2010

We are very pleased with the care and attention of both the service and sales departments where we are greeted by name. We have just purchased our 4th Audi from this dealership.Problems are addressed qui More

by sheller177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ross; Dave Hamilton
Jan 22, 2010 -

Audi Natick responded

Thank you Sheller for your review and certainly your repeated business. I believe nothing speaks volumes as does someone returning to the brand and the dealer over and over. Thank you VERY much again! Bob Grelotti, General Manager. 508-651-0388 http://www.bernardiaudi.com/

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