Audi Natick

I purchased my first Audi, a 2009 A6, from Bernardi last month. The entire customer experience was as satisfying as buying a car can be. The salesman, Dan Tonel, was conscientious throughout the process a month. The entire customer experience was as satisfying as buying a car can be. The salesman, Dan Tonel, was conscientious throughout the process and knew the product. He was not overly pushy, but was interested in making a sale. In a geographic area with plenty of nearby dealer options, I would return to Bernardi and Dan again. More

I am a first-time car buyer, and was apprehensive about this potentially daunting process. I was looking for an Audi A4 with a particular hard-to-find configuration (A4 S-line with manual transmission). this potentially daunting process. I was looking for an Audi A4 with a particular hard-to-find configuration (A4 S-line with manual transmission). I was about to give up and purchase a similarly-configured car from another manufacturer when I came across the model I was looking for on the Bernardi Audi website. I scheduled an appointment for a test-drive and met Bobby from Sales at the dealership. He was very cordial, informative and enthusiastic, and agreed to let me test-drive my car of interest although it was on the showroom floor and had a manual transmission. He introduced me to Steve, the manager, who I found to be a very straightforward and honest person. Although I found them to be somewhat unwilling to lower their prices, the car was very attractively priced from the start and Kent from finance worked with me to receive a very good APR although I was a first-time car buyer. After we closed the sale, I needed my car in a time-sensitive manner and Bobby was instrumental in making sure that my car went through the service department and was delivered in a timely fashion as we had arranged. (I spoke with the foreman of the service department and he was also very direct, honest and informative). I had been to a few different dealers before I made my purchase at Bernardi, and I found them to put less pressure on the customer than some, and more informative and friendly than others. Overall I had an excellent experience and will remember the Bernardi team in the future for maintenance and vehicle purchases. More

I went to this dealership because I had a 2001 A6 with over 200,000 miles and it was time to replace it. I loved the car but was not happy with the dealership I bought it from. I contacted Bernardi by int over 200,000 miles and it was time to replace it. I loved the car but was not happy with the dealership I bought it from. I contacted Bernardi by internet and Steve called me. Steve was honest, upfront and very low pressure (a real joy and unusual in the car business). Dan did a great job handling the details and delivered my new S5. Bernaddi Audi. More

This is my second purchase from Bernardi. I've found them to be accomodating, professional, and reasonably priced. My vehicles have always been serviced and ready for pick-up at the agreed upon time. T them to be accomodating, professional, and reasonably priced. My vehicles have always been serviced and ready for pick-up at the agreed upon time. The sales staff is knowledgable and Dan did a great job in locating the vehicle I wanted and assisting with the financing. More

Diego and Dan are an exceptional sales team: honest, trustworthy and nice. They ask what you want, then they overdeliver. Neither one is pushy or too aggressive. The car buying experience was a pleas trustworthy and nice. They ask what you want, then they overdeliver. Neither one is pushy or too aggressive. The car buying experience was a pleasure, not a pain, as past purchases have been. I would recommend Dan, Diego and Steve to anyone in the market for a new or pre-owned car. More

Dan was outstanding. He was honest, straight forward and a pleasure to work with. He quickly earned my trust and confidence. He was patient with my children, my wife and I which is not easy to do. After buy a pleasure to work with. He quickly earned my trust and confidence. He was patient with my children, my wife and I which is not easy to do. After buying many cars in the past, Dan and his colleagues showed me what a great experience it can be to buy a car. Thanks Dan, Bob and the rest of the Bernardi Audi Team. More

Dan Tonel made my first experience of buying a used car a very pleasant one. He let the car and it's features speak for itself and was never pushy or demanding at all. Kent Dermarderosian provided clear an very pleasant one. He let the car and it's features speak for itself and was never pushy or demanding at all. Kent Dermarderosian provided clear and thorough explanation of various financing options, comparing rates from various lenders. I feel that Dan and Kent went above and beyond my expectations, and I'm glad to have dealt with them. More

Our experience at this dealership was great. Steve Ross worked with us in a timely and efficient manner. He is easy to deal with and quite knowledgeable. Having a loaner call was terrific. In addition, hav worked with us in a timely and efficient manner. He is easy to deal with and quite knowledgeable. Having a loaner call was terrific. In addition, having that loaner car being an Audi, made us consider other vehciles. I've always wondered why all dealers don't have loaner cars be their own brand. That's the best way of giving people the driving experience of your other products. Great idea! More

I recently purchased a new car from Bernardi Audi and had an excellent experience. The staff was outstanding. There were very knowledgeable and did not pressure me to buy a car. This made for a very pleasant an excellent experience. The staff was outstanding. There were very knowledgeable and did not pressure me to buy a car. This made for a very pleasant experience. I would highly recommend visting this dealership. More

This was the first time I have enjoyed shopping for a car. Bobby (the sales person) spent a good deal of time explaining the features of the car, test driving, and recommending for and against certain car. Bobby (the sales person) spent a good deal of time explaining the features of the car, test driving, and recommending for and against certain option that were available. Negotiating a price was simple and timely with no heavy sales tactics. I look forward to my first Audi More