Audi New Rochelle
New Rochelle, NY
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747 Reviews of Audi New Rochelle
100,000 mile service Joseph Sackson Provided excellent customer service demonstrated through responsiveness, communications and making a loaner rental for an unplanned rep Joseph Sackson Provided excellent customer service demonstrated through responsiveness, communications and making a loaner rental for an unplanned repair that required ordering a part a seamless process. This is not the only time I have received such service. More
Great car buying experience ! My recent visit to Westchester Audi was one of the best car buying experiences I ever had. Ross Lubell was very courteous and helpful in helping us My recent visit to Westchester Audi was one of the best car buying experiences I ever had. Ross Lubell was very courteous and helpful in helping us choose a certified used Audi A4. The car was very well equipped and the price was excellent. I am very happy with the choice ! Sal & Helga More
Incredibly courteous and professional I was completely satisfied with the attention and service that I and my Audi received. Joanna Bell took her time to explain everything that the servic I was completely satisfied with the attention and service that I and my Audi received. Joanna Bell took her time to explain everything that the service visit would entail and also asked if there were any other issues to be addressed with the car's performance. She is a terrific ambassador for your dealership! More
Classic Audi exceeded my expectations My husband and I came in to trade in his 2012 Audi Q5. Ross Lubell made the trade in so easy that we not only left with a car for my husband but also My husband and I came in to trade in his 2012 Audi Q5. Ross Lubell made the trade in so easy that we not only left with a car for my husband but also a new car for me! Ross was quick, professional and provides amazing follow-up. Ross also helped me with my Audi Q7 TDI. He connected me with Joanne, in service, who updated my TDI fuel sensor. Joanne, who I have been using for years, is the best. She always goes the extra mile. I highly recommend Classic Audi sales and service. More
CLASSIC AUDI IS LIKE MY SECOND HOME I took my Q7 for a service inspection yesterday at the Classic Audi. Joseph Sackson assisted me. As soon as i walked in, Joseph greeted me warmly and I took my Q7 for a service inspection yesterday at the Classic Audi. Joseph Sackson assisted me. As soon as i walked in, Joseph greeted me warmly and made me feel at ease. Joseph has a good memory about all specific details regarding my car. He is very helpful in answering my questions and kept me up to date about when my car will be ready. I am really satisfied and pleased with the service provided by Classic Audi. More
Drove the Car Home My wife and I came in to look at a pre-owned certified A-5 that Classic Audi had just listed. We met with Ross Lubell, who was extremely helpful in a My wife and I came in to look at a pre-owned certified A-5 that Classic Audi had just listed. We met with Ross Lubell, who was extremely helpful in answering all of our questions. The car was in perfect condition and exactly what we were looking for AND Ross got us all set so that we were able to literally drive the car home. Unfortunately (for my wife), she had to drive the car we came in! Good job, Ross. Much appreciated! More
Best experience ever! My husband and I are very happy and can honestly say, this has been the best experience we've had, by far, getting a new car. Rest assured you will be My husband and I are very happy and can honestly say, this has been the best experience we've had, by far, getting a new car. Rest assured you will be hearing from us again as well as from all our friends who are interested in an Audi. Ivan Boros was very professional, knowledgeable and thoughtful, dealing with him was a real pleasure. Driving our new Q3 is awesome, we love the car, it feels so smooth and although it's an SUV it is not as huge as others out there so finding a parking is not a hassle... yet we have enough space inside and in the trunk for our needs. The blue color is absolutely beautiful! More
Traveling 90 miles to buy a car Ross Lubell was given my name as a referral because I was interested in buying an Audi just off lease. Mr. Lubell had never met me before the actual Ross Lubell was given my name as a referral because I was interested in buying an Audi just off lease. Mr. Lubell had never met me before the actual sale; but was gracious enough to keep me informed on various Audi A4s off-lease with low mileage that had the features I wanted He was never high-pressure, never saying to me "you can't let this one go by". Rather he was professional and found e a care that met all of my needs at a price that fit my budget. I would highly recommend Ross Lubell More
Nathaniel Brazil is a very displeased customer On 12/15/15 approximately 1pm my cousin and I walked into Classic Audi located at 541 White Plains Road Eastchester NY 10709. The receptionist greeted On 12/15/15 approximately 1pm my cousin and I walked into Classic Audi located at 541 White Plains Road Eastchester NY 10709. The receptionist greeted us very nicely then called Mr. Ross Lubell to the front to assist us. He introduced himself as an Audi specialist then asked"what can I help you with?" I told him "I was interested in any clearance deals for a 2015 q7." He told me,"he had only two 2015 q7s left but the prices weren't discounted." then escorted us to his desk to discuss pricing. I was told the monthly lease payments for the 2015 q7 with 12000 miles per year with 4550 down would be $759. I expressed that the price was more than I expected! He asked me "how much can you afford to pay?" I told him "I can afford to pay $650 a month" he abruptly ended things by saying sorry we don't have any vehicles for you!! As if I was wasting his time. He didn't even show or ask if I would be interested in any another vehicle. I feel his actions were very unprofessional, insulting and racially motivated. The Audi Q7 was the car of my dreams and I would've loved to have been part of the Audi family. Unfortunately I had to take my business to Pepe Infinity. More
Excellent service by Joanna Bell Joanna Bell did a great job getting my two flats fixed and myself out of there as quickly as possible. She is knowledgable, efficient and effective. Joanna Bell did a great job getting my two flats fixed and myself out of there as quickly as possible. She is knowledgable, efficient and effective. More







