Audi New Rochelle - Service Center

First Service From the two outside service people who welcomed me, to the two service in side consultants who handled my needs, even to the cashier who was friendly From the two outside service people who welcomed me, to the two service in side consultants who handled my needs, even to the cashier who was friendly as could be, everyone had a smile on their face and provided service with a smile! Even if I wanted to report the smallest criticism, I couldn't find one. Great job, Classic Audi. More

Excellent service Joseph Sackson provided us with excellent service. The whole dealer, from parts to sales, is fantastic. We will always do business with Classic Audi. Joseph Sackson provided us with excellent service. The whole dealer, from parts to sales, is fantastic. We will always do business with Classic Audi. Not going anywhere else. More

First Class Service It is always a pleasure to deal with Classic Audi Service in Fleetwood. They are professional, organized and the center is comfortable (snacks are gr It is always a pleasure to deal with Classic Audi Service in Fleetwood. They are professional, organized and the center is comfortable (snacks are great too!) When I spoke to the Service Manager, Jeff Brown to let him know of a problem we were having; he handled it beautifully. Joe Sackson helped us out at the Service Center, and so far everything seems to be fine. I highly recommend this Service Center. More

Good experience At my last service visit, Joe Jackson provided the excellent customer service I have become used to at Classic. He gave me a realistic estimate for ti At my last service visit, Joe Jackson provided the excellent customer service I have become used to at Classic. He gave me a realistic estimate for time and cost, and kept me informed along the way. I have worked with Connie Lombardo for scheduling, payment and most recently to help me resolve a troublesome problem with a third party (not Audi.) Her record keeping and follow through are exemplary. Jeff Brown, the Director has also been extremely professional in resolving issues. More

Great service & follow-up. The folks at Classic Audi service in Fleetwood never stop amazing me. - appointments are easy to get - service is quick and I have never h The folks at Classic Audi service in Fleetwood never stop amazing me. - appointments are easy to get - service is quick and I have never had to bring my car back for something that was missed or not done correctly - service team is proactive, as an example I did not realize it but my inspection was coming up in a month, so they did it while my car was there for a repair; they are also very good about letting me know when the next routine service is due. - everyone is courteous and professional - the waiting area is clean and has drinks & snacks I couldn't be more pleased. Thank you Team Audi! Diane Tarbell More

Great service! Joe Sackson is THE guy to ask for when servicing your car. He is meticulous, personable, patient and knowledgeable on all types of problems. He goes a Joe Sackson is THE guy to ask for when servicing your car. He is meticulous, personable, patient and knowledgeable on all types of problems. He goes above and beyond for you. All staff members (including Joanna Bell) are helpful and friendly. More

Service for Audi A3 Joanna Bell continues in the Classic tradition of providing excellent, thoughtful service, always going beyond what is promised. She is professional, Joanna Bell continues in the Classic tradition of providing excellent, thoughtful service, always going beyond what is promised. She is professional, knowledgeable and efficient and greets you with a smile! There is a reason I keep coming back to Classic. I've bought five Audis from this dealership primarily because the aftercare its so excellent. They have never failed me and make the experience of owning an Audi a pleasure. In my most recent visit, Joanna made sure to get my car through the service and recall check as quickly as possible so I could get away quickly. I hadn't requested a loaner and the anticipated wait time was 3 hours. I was out in an hour and a half. Couldn't have asked for more. Thank you! Linda Field More

Dependable service! After giving Joe incorrect information on the problems of my Audi he went ahead and ascertained the real problems, and called me to discuss the soluti After giving Joe incorrect information on the problems of my Audi he went ahead and ascertained the real problems, and called me to discuss the solutions. It's nice to deal with a competent dealership and intelligent people! More

5000 mile service Joe Sackson has been consistently professional, knowledgeable and efficient throughout the many years I have required service for my Audi cars. The s Joe Sackson has been consistently professional, knowledgeable and efficient throughout the many years I have required service for my Audi cars. The service center is pleasant to work with and helps facilitate loaners easily. More