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Audi New Rochelle - Service Center
New Rochelle, NY
165 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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165 Reviews of Audi New Rochelle - Service Center
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January 05, 2016
Great service for my Audi A5 convertable Joseph Sackson and his staff made my experience easy, painless and so convenient. In the very busy pre Christmas time my Audi went in for service. I Joseph Sackson and his staff made my experience easy, painless and so convenient. In the very busy pre Christmas time my Audi went in for service. I was kept up to date as to the progress and the car was finished exactly when Joseph said it would be. In addition, because of my schedule, Joseph had my car picked up and a loner delivered to my home , making this the most easy experience I've ever had regarding servicing my car. Thank you Joseph and staff! More
by artistmomof3
Employees Worked With
Joseph Sackson
December 31, 2015
CLASSIC AUDI IS TOP NOTCH As usual , Classic Audi & Johanna in the service department has provided us with EXCELLENT service ! Johanna is always courteous , professional & kno As usual , Classic Audi & Johanna in the service department has provided us with EXCELLENT service ! Johanna is always courteous , professional & knowledgeable . Classic always delivers " white glove " service. This is why we are on our 5th Audi from Classic & always recommend this dealership to others ! More
by audi
Employees Worked With
Johanna
December 24, 2015
100,000 mile service Joseph Sackson Provided excellent customer service demonstrated through responsiveness, communications and making a loaner rental for an unplanned rep Joseph Sackson Provided excellent customer service demonstrated through responsiveness, communications and making a loaner rental for an unplanned repair that required ordering a part a seamless process. This is not the only time I have received such service. More
by Porsche914
Employees Worked With
Joseph Sackson
December 23, 2015
Incredibly courteous and professional I was completely satisfied with the attention and service that I and my Audi received. Joanna Bell took her time to explain everything that the servic I was completely satisfied with the attention and service that I and my Audi received. Joanna Bell took her time to explain everything that the service visit would entail and also asked if there were any other issues to be addressed with the car's performance. She is a terrific ambassador for your dealership! More
by leff.gary
Employees Worked With
Joanna Bell and Alphonso (Service Manager)
December 18, 2015
CLASSIC AUDI IS LIKE MY SECOND HOME I took my Q7 for a service inspection yesterday at the Classic Audi. Joseph Sackson assisted me. As soon as i walked in, Joseph greeted me warmly and I took my Q7 for a service inspection yesterday at the Classic Audi. Joseph Sackson assisted me. As soon as i walked in, Joseph greeted me warmly and made me feel at ease. Joseph has a good memory about all specific details regarding my car. He is very helpful in answering my questions and kept me up to date about when my car will be ready. I am really satisfied and pleased with the service provided by Classic Audi. More
by mimine
Employees Worked With
Joseph Sackson
December 09, 2015
Excellent service by Joanna Bell Joanna Bell did a great job getting my two flats fixed and myself out of there as quickly as possible. She is knowledgable, efficient and effective. Joanna Bell did a great job getting my two flats fixed and myself out of there as quickly as possible. She is knowledgable, efficient and effective. More
by Drew B
Employees Worked With
Joanna Bell
December 05, 2015
3 audis serviced flawlessly in 2 days Worked with Joe Sackson, as I have for many years, who is absolutely excellent. Very responsive, polite and extremely competent. Have 3 audis each of Worked with Joe Sackson, as I have for many years, who is absolutely excellent. Very responsive, polite and extremely competent. Have 3 audis each of which needed service of one type or another. Joe managed it so that all three were taken care of in two days, including pick up and delivery. More
by Isn
Employees Worked With
Joe Sackson
November 27, 2015
Classic Audi service I love my Audi however I have to say that the most compelling reason to continue buying cars from Classic is their service dept. I can't say enough ab I love my Audi however I have to say that the most compelling reason to continue buying cars from Classic is their service dept. I can't say enough about the staff and how accommodating they are. My recent visit was managed by Joanna Bell. She was professional and courtious even though it was 7:30 AM ! , and got me in a loaner and on my way in no time. Thanks again for the great service! More
by Rlapp1
Employees Worked With
Joanna Bell
November 12, 2015
joe sackson I 've known Joe for about 10 years. As always he is friendly ,knowledgeable and helpful.I trust his judgement.Always a pleasure to work with Joe I 've known Joe for about 10 years. As always he is friendly ,knowledgeable and helpful.I trust his judgement.Always a pleasure to work with Joe h e clearly states what needs to be done and I trust his judgement More
by sn10465
Employees Worked With
Joe Sackson
November 04, 2015
Recent Service Experience A+ Eddie Patafio, service advisor, is an outstanding professional. He goes above and beyond to assist, advise, meet any special requests and provide hone Eddie Patafio, service advisor, is an outstanding professional. He goes above and beyond to assist, advise, meet any special requests and provide honest, intelligent solutions to any of my concerns, questions and needs. Great person too. My experience at Eastchester Classic Audi with the entire staff has always been pleasant and positive! More
by A3bianca
Employees Worked With
Eddie Patafio
