Audi New Rochelle - Service Center

Tire Repair Joanna Bell was extremely helpful when I called with a problem with my A3. Instead of telling me I had to wait two weeks for an appointment, which was Joanna Bell was extremely helpful when I called with a problem with my A3. Instead of telling me I had to wait two weeks for an appointment, which was the way BMW used to treat me, she had me come in immediately. An hour and a cup of coffee later I was back on the road, problem solved. More

Audi service JOANNA at Audi service in Mt. Vernon, NY, is AWESOME! She is knowledgeable, professional, kind, honest, and overall THE BEST! I'm not an "easy" cust JOANNA at Audi service in Mt. Vernon, NY, is AWESOME! She is knowledgeable, professional, kind, honest, and overall THE BEST! I'm not an "easy" customer, I ask a lot of questions and have high expectations and I am always satisfied when I arrive and leave Audi service. DAVON is also very kind and professional! I've kept my Audi for this long because of the service! I usually change my cars every 2-3 years. I've never had such great service and wonderful people at the service and I've owned many cars---Honda, Nissan, Acura, Lexus, and BMW - nothing compares to the service at Audi in Mt. Vernon. The staff that I encounter and work with are the best, they're the only ones I want to speak with and want checking my car, when I go there. More

Pleasant and efficient service. Service representative Joanna Bell is attentive and responsive to owner's concerns. She is candid and informative and takes the time necessary to e Service representative Joanna Bell is attentive and responsive to owner's concerns. She is candid and informative and takes the time necessary to explain diagnostic tests, their outcomes, and recommended corrective service. Ms. Bell provides outstanding abe efficient service. More

Needed new brake pads My brake light went on the other day. I called Joe Sackson when I got home. He was able to get my car in that afternoon and the work was completed in My brake light went on the other day. I called Joe Sackson when I got home. He was able to get my car in that afternoon and the work was completed in less than two hours. I no longer live in lower Westchester but I continue to drive the added distance because Joe is so helpful and responsive. More

Pleasurable expwrience I drive four hours to take my car to be serviced at classic Audi. Joan Bell took care of all my concerns. I really appreciated her courteous and det I drive four hours to take my car to be serviced at classic Audi. Joan Bell took care of all my concerns. I really appreciated her courteous and detail oriented service More

Service Call I have been dealing with Audi for years and have consistently excellent service. I dealt with Joanna Bell in my most recent visit. She was courteous a I have been dealing with Audi for years and have consistently excellent service. I dealt with Joanna Bell in my most recent visit. She was courteous and professional as usual. She explained the work to be done and kept me informed about when the work would be completed. And, the work was completed on time. More

Excellent Joanna Bell Service was great. Joanna was punctual, courteous, professional and knowledgeable. She handled every aspect including dealing with Tire Protection Pl Service was great. Joanna was punctual, courteous, professional and knowledgeable. She handled every aspect including dealing with Tire Protection Plus claim. Car was done promptly; facilities neat and clean More

Excellent service by Joseph Sackson and the service team We had another excellent service experience with Joseph Sackson and the rest of the Classic Audi team. We have been using them for our Audis for over We had another excellent service experience with Joseph Sackson and the rest of the Classic Audi team. We have been using them for our Audis for over ten years and have never been disappointed. They honor their commitments and do the service needed well and on time. What more can you ask? More

Very helpful and accommodating There are very few employees that go out of their way the way that Joanna Bell does. Because of her service I recommend Audi to everyone I associate w There are very few employees that go out of their way the way that Joanna Bell does. Because of her service I recommend Audi to everyone I associate with. Thankyoy More

Great service experience A seamless and convenient service experience thanks to Boris Fermin, the service advisor who made sure the car was picked up and delivered with all th A seamless and convenient service experience thanks to Boris Fermin, the service advisor who made sure the car was picked up and delivered with all the requisite work completed to a high standard More