Audi New Rochelle - Service Center

The classic Audi service department provides excellent service on annual service maintenance and all other maintenance/repairs service on annual service maintenance and all other maintenance/repairs More

Amazing service experience. I was supposed to get a loaner car but the loaners check engine light came on so they asked if I wanted to wait for another loaner or they could pick up my car and get the s loaner car but the loaners check engine light came on so they asked if I wanted to wait for another loaner or they could pick up my car and get the software update installed and return the car to me ASAP. I opted for the latter and it worked out great. They picked up my car at 11am and returned it to me at 1pm and They even detailed the car for me so I was very happy. My only complaint was that when they returned the car to my house there was a empty bottle of Gatorade in the center console and I wasn’t happy that someone was drinking in my car. That said they didn’t spill anything so it’s all good. More

Best service advisor. Knew what was needed, made sure car was perfect before complete. Could not ask for more. was perfect before complete. Could not ask for more. More

Excellent service and communication! Very polite, personable and thorough. Kept me informed throughout service and followed up! personable and thorough. Kept me informed throughout service and followed up! More

Samantha did a nice job helping with my tire and answering questions. They got me in on short notice also. Pleased with results. answering questions. They got me in on short notice also. Pleased with results. More

They’re fast, honest and extremely courteous. From the mechanic to the advisor, it’s such a smooth and pleasant process. mechanic to the advisor, it’s such a smooth and pleasant process. More

Very courteous and helpful throughout. The only unfortunate thing was that they called to tell me it was ready to pick up and when I came back to get it , it actually was not ready so I had to wai unfortunate thing was that they called to tell me it was ready to pick up and when I came back to get it , it actually was not ready so I had to wait nearly 30 minutes More

My issue was addressed by the service team and staff both professionally and quickly, I would have no reservation in utilising their services again, as needed. professionally and quickly, I would have no reservation in utilising their services again, as needed. More

I had a tire issue and brought my car in for service and was very happy to hear that they were giving us a loaner because the tire was unsafe to drive on. A few days later a new tire was mounted and the rim was very happy to hear that they were giving us a loaner because the tire was unsafe to drive on. A few days later a new tire was mounted and the rim was repaired all under warranty. Thank you More

Amazing experience- very helpful, timely and exceeded my expectations. Knowledgeable and answered all my questions expectations. Knowledgeable and answered all my questions More