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Audi New Rochelle - Service Center

New Rochelle, NY

4.4
163 Reviews

163 Reviews of Audi New Rochelle - Service Center

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April 03, 2021

Real effort was made to find the problem with the gas mileage. We still need to find that problem. But a good effort was made More

by Dziegler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie patafioo
March 25, 2021

Great job. Very friendly staff. Great experience. Would recommend Classic Audi to my friends, family and colleagues. Very much appreciate the good service provided. Thanks! More

by Audi S6 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
March 22, 2021

Very helpful in solving an electrical problem. Pleasant and sensitive to cost The car wash missed one door and therefore the lower rating Merry Christmas More

by mchaiken@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
March 19, 2021

Great service great job service advisor Eddie was excellent kept me updated and informed all the way through will only use these guys in the future More

by NMULDOON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marra
March 15, 2021

Didn’t have an appointment and came in with a problem. They took care of us right away. Service was fast and excellent! Highly recommended! More

by hst96001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie, Jose M Valdez
March 15, 2021

Excellent service! I was in and out in 5 minutes on both ends. Very professional and polite staff starting from the valets to the service agents. More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Patafio
March 12, 2021

My service was taken care of by Eddie- everything was done timely and perfectly. They even washed my car for me. A shuttle service also provided. More

by pdvious1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
March 03, 2021

Top of the line quality service and costumer service. In comparison with other dealerships and car services these guys are not arrogant but purely professional and 100% helpful. More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling
February 04, 2021

I’ve had for 25 years always excellent service at the Mt Vernon Audi service location. That’s way I’ve had an Audi for at least those many years. There the Best. Anthony More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo dimarco, Clive Perkins
January 30, 2021

I had a terrible experience with this dealer. I walked in needing help with setting up an MMI remote doors unlock and was refused assistance. This is what happened: I called some nice gentleman, and he helpe More

by Vas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clive Perkins
Jan 30, 2021 -

Audi New Rochelle responded

Vas I am disappointed we did not communicate the process properly to you. Setting up your remote access is part of the new car delivery and should be completed by your delivering dealer. Please feel free to contact me to discuss further. J Marra

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