Back

Audi New Rochelle - Service Center

New Rochelle, NY

4.1
165 Reviews

165 Reviews of Audi New Rochelle - Service Center

Sort by
February 04, 2021

I’ve had for 25 years always excellent service at the Mt Vernon Audi service location. That’s way I’ve had an Audi for at least those many years. There the Best. Anthony More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo dimarco, Clive Perkins
January 30, 2021

I had a terrible experience with this dealer. I walked in needing help with setting up an MMI remote doors unlock and was refused assistance. This is what happened: I called some nice gentleman, and he helpe More

by Vas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clive Perkins
Jan 30, 2021 -

Audi New Rochelle responded

Vas I am disappointed we did not communicate the process properly to you. Setting up your remote access is part of the new car delivery and should be completed by your delivering dealer. Please feel free to contact me to discuss further. J Marra

January 06, 2021

Professional service center. All individuals there are very nice and helpful. Service is done promptly and they also made accommodations to provide me with a loaner vehicle to make the process go even eas More

by Jpluzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling McKenzie
December 10, 2020

Service car greater and valet (car detailer).New loaner Service car greater and valet (car detailer). New loaner Q7. Convenient location. Quick and easy drop off and pick up. Attractive well kept lady at t More

by Deanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo, Guy and Pat
December 08, 2020

I have my car serviced at Classic Audi and they are timely, professional, and the facility is very clean. They always do an excellent job. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Deitmaring
December 05, 2020

The service at Classic Audi is always exceptional. Sterling McKenzie handled my service appointment and was highly professional, courteous, and knowledgeable. I will continue to be a loyal Audi custom More

by sosgrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling McKenzie
November 30, 2020

I came in this morning to do a 10K servicing and Remo and his colleagues at Classic Audi had me in and out in under 2 hours, amazing! Thank you Classic Audi Service! More

by 5446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo DeMarco
November 24, 2020

Classic Audi Service is the best. Eddie P. and Devon are terrific people and really care about providing quality customer service. Simply an awesome experience. More

by Agent Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Deitmaring, Joe Marra
November 19, 2020

Satisfied!! Manager is a man of his word and the sales rep helped also. Definitely would recommend to anybody looking for a nice Audi at a good price. More

by K.Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marra, Jonel Gonzalez
November 15, 2020

Prompt and friendly service. Team made sure I was comfortable and serviced and reviewed the quality of the job before I left. Attentive as well More

by Angie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Remo
...
7
...