Audi North Austin

Toa is and was amazing. I recommend requesting her if you are ever at this dealership and looking for a car. Her Customer Service her understanding of what the customer is l I recommend requesting her if you are ever at this dealership and looking for a car. Her Customer Service her understanding of what the customer is looking for and the customer needs was spot on. She was amazing and I recommend her 100%. More

I had a very nice experience with the dealership. I thought Dustin V. The senior sales representative is very funny, polite, knowledgeable, and professional. I think what he can improve on is speakin I thought Dustin V. The senior sales representative is very funny, polite, knowledgeable, and professional. I think what he can improve on is speaking a bit slower to customers when they are trying to ingest the information of the vehicle he’s explaining about bc it’s clear that he knows the details of the vehicle! More

Friendly staff that goes above and beyond. I purchased out my lease here over audi south austin. I had the worst experience at the south austin location and everyone at the north austin locati I purchased out my lease here over audi south austin. I had the worst experience at the south austin location and everyone at the north austin location made my purchase quick and painless More

excellent experience! I couldn't be happier with Audi North Austin. I would recommend them to anyone. I couldn't be happier with Audi North Austin. I would recommend them to anyone. More

A nightmare situation for us. We bought a new car on 12/7/24...brought us back because they made us sign for the wrong car...never told us the bank loan was changed...we left man We bought a new car on 12/7/24...brought us back because they made us sign for the wrong car...never told us the bank loan was changed...we left many messages to Finance never responded our calls...We will never come back to this place. Be aware!!! More

I took my vehicle to this dealership on 6/30/23 because I was having issues with the car stalling when it's idling with the air conditioner on. They performed a service that I did not request. A 115,000 mil was having issues with the car stalling when it's idling with the air conditioner on. They performed a service that I did not request. A 115,000 mile service. My car only had 92,734 miles on it. The service had already been performed on it four months earlier. I picked my vehicle up on 7/29/23 and drove it home only to realize that they had not fixed the issue. I went back and forth with these inexperienced people only for them to tell me what they thought it could be.They stole $1581.82 from me and I am still unable to use my vehicle. I filed a complaint with the BBB and of course the dealership did not respond. I will not give up until I get a full refund from this despicable, dealership. We need to start a boycott against dealerships such as this. They steal our money and give us lousy service and we let them. I work too hard for my money to make someone else richer. More

This dealer is my "local" Audi dealer. They had a vehicle in-stock I was interested in. I found this dealer to be slow to respond compared to the other dealers I was trying to work with. They had a vehicle in-stock I was interested in. I found this dealer to be slow to respond compared to the other dealers I was trying to work with. Sometime it would be over a business day before the sales rep responded to a question or request. They were also the least competitive on making a deal. It felt like they were so busy they didn't feel they needed me as a customer. I ended up at another dealer where I got a much better deal than anything offered from Audi North Austin. More

They Responded quickly…. No games… showed me the car and features … they provided a great deal and great financing…. Best buying experience from start to finish No games… showed me the car and features … they provided a great deal and great financing…. Best buying experience from start to finish More

I purchased a vehicle from Audi North Austin on 5/18/22. I am an Arizona resident and bought the car out of state. I was told by their finance director, Natalie Watson, that it would take 4-6 weeks to get m I am an Arizona resident and bought the car out of state. I was told by their finance director, Natalie Watson, that it would take 4-6 weeks to get my registration. After the weeks passed, I called the dealership to get a status because the DMV in Arizona still hadn't received anything for my registration. No one called me back for two days until I finally reached out to the Audi corporate office for resolution. Audi North Austin uses a third party service, Dealer Docs LLC, for their out of state purchases. They didn't send any documents for my registration to Dealer Docs until June 30th, 43 days later--meaning they took no action on my documents for 6 weeks. I called Dealer Docs LLC on my own to find out they informed Audi North Austin on 7/7/22 that they needed a bill of sale and an Arizona emissions test in order to finish my registration. It is now 7/12 and no one from Audi has reached out to me to tell me of the additional items needed. My temporary plates expire on 7/17/22 and I am currently still in Texas taking care of sick relatives and cannot get back to Arizona until August 4th to get the additional documents. They are now not responding to me on how to get temporary plates to bridge the gap between my expired temp plates and the required emissions test. I suspect they did this so that I would not refinance my autoloan before they were paid on it. There are also other reviews online citing the same issue, and they are not out of state residents. Some people citing 100+ days to receive their registration. More