Audi North Austin

Great salesman I had searched for a certain used car and found it here. Elias was the sales person that took care of us. He was friendly, knowlegeable and very effic I had searched for a certain used car and found it here. Elias was the sales person that took care of us. He was friendly, knowlegeable and very efficient. Between him and General Manager Jason, the whole expeeience was seamless. Despite my known less than great credit we were made to feel like VIPs. Thanks guys. More

Customer Satisfaction Our 3rd visit to Audi North and this time to purchase tires. Alex Adams has professionally handled us each time. Alex is Professional, respectful, and Our 3rd visit to Audi North and this time to purchase tires. Alex Adams has professionally handled us each time. Alex is Professional, respectful, and very user friendly. I highly recommend and thank him for his assistance. We love our Audi 8 L Quartro 4.0 Turbo!!! Ronnie L Duckworth Crawford, Texas More

Terrible Service and Tried to Overcharge Be warned. Unfortunately I had a bad experience with the Service Department. I was blatantly overcharged and when I spotted the issue the Service Re Be warned. Unfortunately I had a bad experience with the Service Department. I was blatantly overcharged and when I spotted the issue the Service Rep tried to rationalize the charge. I asked to address the issue with the Service Director and he did acknowledge in an email that I was charged the incorrect amount. He said I was not “explained the cost correctly”. When I went to pay, the incorrect cost was listed so it seems they are charging the incorrect amount and if you don’t catch it then you pay the incorrect amount. This is not the first time I have had poor service with Audi Austin North. More

Each time I've been treated well! Tommie, Daryl, & Alex have all helped me at different service calls. Each time I was treated with respect, service was performed promptly, and I was Tommie, Daryl, & Alex have all helped me at different service calls. Each time I was treated with respect, service was performed promptly, and I was kept informed. Great dealership, we own two audis, & will continue to come exclusively to Audi North Austin! More

Professionalism Personified Worked with Travis Thibodeaux, the internet sales mgr. We found him to be extremely knowledgeable and willing to take as much time as necessary to com Worked with Travis Thibodeaux, the internet sales mgr. We found him to be extremely knowledgeable and willing to take as much time as necessary to compare/contrast various vehicles. We live out of town and drove in to drive several cars that interested us and make a decision. Once a price was agreed on there were no "surprise" extra fees or pressure to purchase optional warranties and so forth. We could not be happier with our purchase and the sales/business staff in general and Travis in particular. More

BEWARE This is too good to make up. BEWARE of Audi North Austin, they will gouge you for every penny you have. I need to replace my alternator/voltage reg This is too good to make up. BEWARE of Audi North Austin, they will gouge you for every penny you have. I need to replace my alternator/voltage regulator so I figured I might as well replace the water pump while I am at it. I also wanted a quote for the positive battery cable. I called Audi South and was told there were 2 possible alternators so I got a quote for both. The Bosche $175 and the Valeo was $205 Then I called Audi north hoping that they could determine which one to order. They quoted me $575 for the Valeo and $620 for the Bosche, $450 for the positive power cable and $130 for a water pump……… ARE YOU OUT OF YOUR MIND???? I then asked the guy in the parts department, “ Why would one Audi Dealership quote me one price and you guys quote a different price, are you guys independent and just make up whatever process you want?” I then sat quiet on the phone waiting for him to answer me. About 45 seconds later he sheepishly replied, “Yes.” I told him to have a good day and hung up. I thought they would be honest since they were the dealership. After I located the parts I needed I was going to ask to be transferred to service for an install quote thinking they might be expensive but I would know I am not getting ripped off. BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE, They are more crooked then your neighborhood mechanic! If you are gullible and have the money, they will ring you up More

Awesome salesman!! What an awesome salesman! Lee showed us several cars in the heat of the day & never complained. Lee went above & beyond for my family. Stay hydrated What an awesome salesman! Lee showed us several cars in the heat of the day & never complained. Lee went above & beyond for my family. Stay hydrated & keep up the great work👍🏻 More