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Audi North Austin
Austin, TX
143 Reviews
Audi North Austin in Austin, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (844) 474-6076.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 143 reviews
July 14, 2016
Satisfaction Accomplished We had been truck shopping for days. Online and in and out of dealerships looking for the ideal used vehicle to buy. We happened upon 2 Honda Ridgelin We had been truck shopping for days. Online and in and out of dealerships looking for the ideal used vehicle to buy. We happened upon 2 Honda Ridgeline trucks online that were at the Audi North Austin dealership. When arriving and speaking to Lee we found out that only one of the vehicles was available. He brought it around to us. Went out on a test drive with us and tried his best to accommodate us in every way within his power to make us satisfied with the vehicle we were about to purchase. Well needless to say we purchased the vehicle and are satisfied with our investment. More
by jayalan
Employees Worked With
Lee Avera
March 11, 2016
Service Manager provides horrible customer service. I have had two Audis, never had good service. At my most recent service they failed to correct the problem but provides horrible customer service. I have had two Audis, never had good service. At my most recent service they failed to correct the problem but charged me 700$. I returned and they identified a new $700 problem. I asked for an apology on the first work and the service manager asked me who made me boss. My response, you did when I bought an Audi. Horrible. More
by 2012A3
Employees Worked With
Service Manager
December 31, 2015
HATE THE SERVICE Took my 2012 Audi A4 in for service four times and twice they had to recharge my car battery. On December 26,2015 took it in for a new battery. Of cou Took my 2012 Audi A4 in for service four times and twice they had to recharge my car battery. On December 26,2015 took it in for a new battery. Of course the warranty had expired two month earlier I was told. When I question the service advisor about my battery being bad the last time I was in for service, his response was maybe. I ask why the battery wasn't changed then? he said because it probably wasn.t bad. My response was if you had to recharge the battery twice and I drive the car everyday then the battery had to be bad. A battery don't go from being bad to good unless it's changed. what a rip off this place is. I have had nothing but problems with my car since I purchased it. The service people are a joke. The buying experience is great but the service experience is a real joke. I wouldn't recommend this dealership to my worst enemy. I am filing a complaint with BBB. Next time I will buy a BMW. More
by annie401
Employees Worked With
TOMMIE ELLIS
