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Audi North Austin

Austin, TX

3.6
143 Reviews
Audi North Austin in Austin, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (844) 474-6076.
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12971 Pond Springs Rd

Austin, TX

78729

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Showing 143 reviews

September 22, 2020

Eon Thomas is very helpful and can help put you in the car of your dreams. The finance department is very helpful and explains everything before you leave. More

by Iamstinkmeaner45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eon Thomas
September 14, 2020

The Service Department is struggling. My attempts to schedule an appointment were very difficult. Once I got an appointment scheduled, the service was good. Since then, I’ve received incorrect email and More

by chuck.taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Recall, don’t
September 09, 2020

We scheduled service for routine maintenance on our A7. Our normal 1/2 day service took 3 days to complete. Very disappointing since we had to arrange for alternative transportation on day 3. More

by gmgaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Laughlin
August 26, 2020

there was a recall on Transmission harness and they fixed it. They also updated the center console updates as well, cleaned the vehicle and was ready in 48. Good QoS. More

by vasu.mekala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
August 26, 2020

Called on a Tuesday to replace a tire. Tire was available Wednesday and installed that afternoon. A week later discovered a tool mark on the wheel well surface. It appeared the tech tried to clean up and sc More

by rlandgraf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
August 25, 2020

Great experience from sales through service...and I love my new A4. These guys have just done everything right. Five star experience!!! Would buy a car from them. More

by anthonyjduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eon Thomas
August 25, 2020

Great service in time and well done. Thought they did a good job w Covid 19 polices and appreciate their cleanliness! I expect my future service events to be as well managed as this first one. Thanks Aud More

by septembersummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin, Corbin Davenport
August 13, 2020

Mike was very professional and accurately explained everything going on with my car. I will ask for him again. I was very pleased with the service. More

by John W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
August 05, 2020

Great service department! Mike and the entire team are professional, knowledgeable, and friendly. They accommodated my schedule and sent frequent updates. They also hand washed my car. More

by Roux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
July 25, 2020

Bought used 4 runner on internet from over 1,100 miles away. Car was exactly as described and sales transactions went flawlessly. Would buy again. More

by 51swampfox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Davenport, Stacy Hieber