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Audi North Austin

Austin, TX

3.1
138 Reviews

12971 Pond Springs Rd

Austin, TX

78729

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Showing 138 reviews

January 03, 2020

great communication and excellent service by service manager Darrel Robles. Kept me updated with service schedule, progress, explained all the repair work, and delivered serviced car on time in a great More

by vinay shukla
Recommend Dealer
Yes
Employees Worked With
Darrell Robles
January 02, 2020

Eon has always looked out for me even when I wasn’t his customer. His courtesy is what drove me to seek him out as my salesman. This time I purchased with him and he went the extra mile to ensure I was sat More

by LisaP
Recommend Dealer
Yes
Employees Worked With
Eon Thomas
December 31, 2019

The entire service advisor team is awesome. They are a big reason My family continues to drive an Audi. Great service, easy and convenient all the time More

by Willyinatx
Recommend Dealer
Yes
Employees Worked With
Darrell Robles, Tommie Ellis
December 30, 2019

friendly staff, great service, would recommend dealer ship We were looking for a car for my son and we found one at Audi North Austin. We had Jake (don't know his last name) as our sales person. He was extrem More

by khasmuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Kyle Stover
December 23, 2019

Prompt and efficient The entire process was seamless - from efficiency prior to visiting the dealership with selecting the model and features, to settling on pricing prior More

by TexasAg09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corbin Davenport, Stacy Hieber
December 23, 2019

I had Mr. Mike Laughlin, as my service advisor and he is very friendly and helpful. He took care of my vehicle in service , he updated & communicated about the diagnosis and issues of my vehicle. More

by Sherren
Recommend Dealer
Yes
Employees Worked With
Mike Laughlin
December 12, 2019

Outstanding service and staff consistently each visit I make. Darrell is super helpful and responsive. I never worry about the status of my vehicle knowing it’s in his hands. More

by siralawless
Recommend Dealer
Yes
Employees Worked With
Darrell Robles
November 19, 2019

The service representative was deceptive and misleading on major repairs. Identified major parts that didn’t need replacement. Repairs and new replacement parts were subpar and noticeable to buyers. Had to More

by BquietC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrell Robles
November 17, 2019

Corbin provided excellent customer service as did Nathalie who handled the financing in mere minutes. This was the smoothest car buying experience I’ve ever had! More

by Amanda
Recommend Dealer
Yes
Employees Worked With
Natalie Bunting, Corbin Davenport
November 15, 2019

Excellent service and professionalism. Extremely pleased. All my questions were addressed upon my satisfaction. Brian knows his product. Stacy made the finance process a breeze. More

by keyless58
Recommend Dealer
Yes
Employees Worked With
Brian Gilbert, Stacy Hieber
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