
Audi North Miami
North Miami, FL
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2,996 Reviews of Audi North Miami
I am always treated as a valued customer by Audi North Miami. Whether purchasing a new Audi or by the Service Department. My Service Dept. rep, Luis Pagani, always goes the full distance to ensure all rep Miami. Whether purchasing a new Audi or by the Service Department. My Service Dept. rep, Luis Pagani, always goes the full distance to ensure all repair issues are examined and resolved correctly. More
I have no problem with dealership in sales, but service department needs to be aware that the their customer service communication needs a lot of work. For a week we had to keep calling to get someone to t department needs to be aware that the their customer service communication needs a lot of work. For a week we had to keep calling to get someone to tell us what is wrong with our car and we’re giving wrong answers. We were promised a loaner because parts were not available and never got that. We are very disappointed with this service. More
Amazing employees of Audi North Miami. They offered me a car loan. I bring my different cars to that place for service for more than 10 years now. Employees are the same. Great service. They offered me a car loan. I bring my different cars to that place for service for more than 10 years now. Employees are the same. Great service. More
Wanted to sell a car Received email from Car Gurus: "Congratulations, your offer is here! $26,525 Valid through 10/27/2024 Audi North Miami... View full reported vehicle condition be Gurus: "Congratulations, your offer is here! $26,525 Valid through 10/27/2024 Audi North Miami... View full reported vehicle condition below" Went to see Audi North Miami, who - said they did not generate offer, - amount was "computer-generated" - proceeded to low ball my vehicle with their "appraisal" What has odd was Audi North Miami had posters up saying "No haggle no hassle pricing policy...We do not play pricing games." Apparently this only applies to the price THEY put on used cars, not the OFFERS CarGurus forwards with their name. Interesting. CarGurus response was the "offer" is an offer of the kind that the dealer can change for any reason. Not really what the word "offer" means. Recommendation: CarGurus "offers" are not worth using; dealers such as Audi North Miami simply disown and ignore them. Don't waste your time. More
I had the pleasure of being assisted by Diana in the Audi NORTH MIAMI service department, and I couldn’t be more satisfied with the experience. From the very beginning, the attention was excellent, with outs NORTH MIAMI service department, and I couldn’t be more satisfied with the experience. From the very beginning, the attention was excellent, with outstanding speed, a friendly attitude, and great professionalism from the entire team. I felt very welcomed in a calm and pleasant environment, which made the whole process very comfortable. Additionally, I would like to highlight the assistance I received from Digno Carrera, one of the sales representatives, who also played a key role in making the process even smoother and more enjoyable. His helpfulness and professionalism were greatly appreciated. Thanks to the entire team, especially Diana and Digno, for their dedication and commitment to customer service. I highly recommend Audi’s service. More