Audi North Miami

Clean, Professional customer service and extremely helpful Great communication through he time my car was in the shop. I was called with detailed explanation on the maintenance needed to get my car up to Audi Great communication through he time my car was in the shop. I was called with detailed explanation on the maintenance needed to get my car up to Audi Specs. Once approved the work, the Advisor kept me in the loop until work was complete. Even though one part was not available, i was advised once it arrives, they will replace it immediately (we'll see)... More

Great service My experience getting a new Audi was awesome, Eric Frazier is very friendly and made my visit very smooth . He really help me out getting the car that My experience getting a new Audi was awesome, Eric Frazier is very friendly and made my visit very smooth . He really help me out getting the car that I wanted it. More

Amazing !!!! Franccesca the best adviser ever , Nice facilities , nice service , quick service , good location , I’m quite happy with the service so kind and quic Franccesca the best adviser ever , Nice facilities , nice service , quick service , good location , I’m quite happy with the service so kind and quick Thanks More

Fast and easy. Beautiful new dealership. Vantuil Cabral helped us to choose THE ONE. Was fast and easy, basically in and out. Highly recommend! Will be back again. Beautiful new dealership. Vantuil Cabral helped us to choose THE ONE. Was fast and easy, basically in and out. Highly recommend! Will be back again. Thank you More

Great Service The staff is very nice and helpful. Everyone from sales to service is always there to help you and facilitate the process. Overall it is really good. The staff is very nice and helpful. Everyone from sales to service is always there to help you and facilitate the process. Overall it is really good. More

Service 35,000 miles My service consultant Diana Giraldo provide me with outstanding service and friendly aproch Answered all my questions and took care of all needs Ex My service consultant Diana Giraldo provide me with outstanding service and friendly aproch Answered all my questions and took care of all needs Excellent service More

Outstanding service State of the art facility. Excellent Customer service!! The service team was amazing!. It was an easy and smooth experience. I will recommend Audi Not State of the art facility. Excellent Customer service!! The service team was amazing!. It was an easy and smooth experience. I will recommend Audi Noth Miami 100% More

Bad customer service I HAD THE WORST CUSTOMER SERVICE EXPERIENCE FROM THE GENERAL MANAGER DAN MINNER Audi north miami by mistake bought the car that I am leasing from aud I HAD THE WORST CUSTOMER SERVICE EXPERIENCE FROM THE GENERAL MANAGER DAN MINNER Audi north miami by mistake bought the car that I am leasing from audi financial and still have almost one more year to go , they call me to let me know that I have to bring the car back to them because now they own the car, I went there to understand exactly what was happening and they try to sell me another car, I didn't agree with the offer they gave me so I left . Next day I called audi financial to understand how that happened,  I had a lease and audi just ended like that without my athoruzation or signature so it was illegal what they did  ,  they told me to bring back the car to them because I don't own the car anymore , and that's exactly what I did , at that point I wasn't exactly sure of what was happening , knowbody took the time to really explain me. I went there to drop off the car and the manager of the location DAN  MINNER gave me the worst customer service I've ever had , although it was their mistake he just came to me he raise his voice and told me that he was going to sue me and tow away my car if I drop it off,  without even talking to me or explaining me the situation. One of his sales person was the one who actually treated me like a customer he took the time to explain me exactly what happened,  it was 100% their mistake and I guess for DAN MINNER it was a waste of time to explain to a customer what happened . They bought my car by mistake , they try to sell me a new one , they told.me.to return the car I left my job to 2 times  to deal.with their mistake and then I have to deal with someone like this manager , he shouldn't be in charge of anything ... More

Prompt and courteous service. Top-notch state of the art facility with very friendly and courteous personnel. Cristina Diaz is my service advisor and she is superb—very attentive a Top-notch state of the art facility with very friendly and courteous personnel. Cristina Diaz is my service advisor and she is superb—very attentive and caring. I highly recommend. More

Leasing a car It was a pleasure to negotiate with Eric the price of the leasing and learned all features of the car with Alex. It is a great experience to drive a n It was a pleasure to negotiate with Eric the price of the leasing and learned all features of the car with Alex. It is a great experience to drive a new Audi More